LM185: Premier Customer Care Representative Senior

hace 3 semanas


Cuautitlán Méx, México FedEx Express México A tiempo completo

LM185: Premier Customer Care Representative Senior page is loaded LM185: Premier Customer Care Representative Senior Apply locations FXE-LAC/MXCUARC/CUARC Cuautitlan time type Full time posted on Posted 4 Days Ago job requisition id RC712582

Welcome

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

2020 Fortune’s World Most Admired Companies (14th)
2019 Fortune’s Best Places to Work (15th)
2019 Forbes’s One of the “Best Employers for Diversity”
2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

View current job opportunities, or search on specific criteria to find jobs that match your interests

  RC712582 LM185: Premier Customer Care Representative Senior (Open)LM185: Premier Customer Care Representative SeniorFull timeParque Logistico San Martin Obispo Park II Calle Barranca Honda final s/n, Lote 2 Zona San Martin Obispo, autopista Chamapa Lecheria 54769 Cuautitlán, MEX MexicoCustomer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best Practices Implementation; Robust Solutions Offering for Complex and Critical Situations; EG/ER Business Reviews Preparation & Participation; Customer Education on FedEx Products; Services; Tools and Required Regulatory; Industry Vertical & SME Support (Life Sciences; Aviation; e-Commerce; etc.); Learning & Development Design and Delivery Support; Network Building Across Functions; Customer Issues Anticipation & Resolution

Involves online and telephone contact with external/internal customers within functional area and completing any related administration.

Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills - High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam (600 points). Three (3) years related experience. Letter of Intention and Curriculum Vitae must be attached.// Interesados agregar CV, Carta de Intencion y Toeic Vigente

Job Posting End Date:

2024-05-22 Similar Jobs (2) LM211: Dedicated Customer Care Representative Senior locations FXE-LAC/MXCUARC/CUARC Cuautitlan time type Full time posted on Posted 4 Days Ago LM223: Customer Care Representative Associate locations FXE-LAC/MXCUARC/CUARC Cuautitlan time type Full time posted on Posted 24 Days Ago #J-18808-Ljbffr

  • Cuautitlán, Méx., México FedEx Group A tiempo completo

    Customer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best...


  • Cuautitlán, Méx., México FedEx Express México A tiempo completo

    LM223: Customer Care Representative Associate page is loaded LM223: Customer Care Representative Associate Apply locations FXE-LAC/MXCUARC/CUARC Cuautitlan time type Full time posted on Posted 2 Days Ago job requisition id RC708075 Welcome Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely...


  • Cuautitlán, Méx., México FedEx Group A tiempo completo

    Involves online and telephone contact with external/internal customers within functional area and completing any related administration. Associate levels may complete some tasks under guidance and may have responsibility for less complex tasks. Position Overview: Perform the following activities under close supervision: • Answer incoming calls (domestic...


  • Cuautitlán, Méx., México FedEx Group A tiempo completo

    Involves online and telephone contact with external/internal customers within functional area and completing any related administration. Descripción de Puesto General: Bajo supervición general realiza las siguientes tareas: • Funciona como contacto directo para cuentas especiales y brindar asistencia prioritaria para sus solicitudes. • Responde a...


  • Cuautitlán, Méx., México FedEx Group A tiempo completo

    Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the...

  • Senior Project Manager

    hace 3 semanas


    Ciudad Nezahualcoyotl, Méx., México ABB Schweiz AG A tiempo completo

    Senior Project Manager - Marine and Ports Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Ciudad Nezahualcoyotl, Méx., México ABB Schweiz AG A tiempo completo

    Senior Engineering Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Senior Project Manager

    hace 4 semanas


    Ecatepec de Morelos, Méx., México ABB Schweiz AG A tiempo completo

    Senior Project Manager - Marine and Ports Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Chief Operating Officer

    hace 1 semana


    cuautitlán izcalli, México ClickJobs.io A tiempo completo

    North Cumbria Integrated Care NHS Foundation Trust Chief Operating Officer Attractive salary Location: Cumbria North Cumbria Integrated Care NHS FT (NCIC) provides acute hospital and community health services to approximately half a million residents. As an integral component of the North East and North Cumbria Integrated Care System (ICS), our workforce...

  • Senior Software Engineer

    hace 23 horas


    Cuautitlán Izcalli, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Software EngineerDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and...


  • Cuautitlán Izcalli, México Symrise A tiempo completo

    Seu papel Roles & Responsibilities: Make sales budgets, planning your actions and those of your sales executives, considering the necessary and available resources to carry out said plans. Train and develop sales executive team, direct, and motivate them, as well as measure and evaluate performance. Design, develop and execute the general strategy...

  • INGENIERO DE DISEÑO

    hace 4 semanas


    Cuautitlán Izcalli, México Sulzer A tiempo completo

    FE_Energy-E520 Senior Design Engineer Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.  We are looking for a Senior Design Engineer to join our [[Flow Equipment]] team in [[Mexico]] . ...


  • Tepotzotlán, Méx., México Amazon A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented and motivated people. Amazon is seeking an Area Manager for Fullfilment Center (FC) MEX3. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. 5 key areas that...


  • Toluca, Toluca, Méx., México Stellantis A tiempo completo

    Stellantis is transforming into a customer centric sustainable mobility company and is looking for motivated and passionate individuals to join our team. The Project Management Office (PMO) is a critical function of the Cross Carline & Project Engineering Team and is responsible for oversight of common process and methods used to achieve technical,...