Medical Administrative
Hace 3 semanas
Ciudad de México
Hirehawk
Jornada completa
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S. and Canadian companies. As a Medical Administrative & Surgical Patient Coordinator, you will own the administrative coordination that happens after a patient begins moving through the surgical process. You will make sure required clearances, testing, records, appointments, documentation, and pre-operative steps are completed so patients stay on track for surgery. This is an operations-focused healthcare role, not a sales position and not a remote clinical position. You will work directly with patients, medical offices, imaging centers, laboratories, hospitals, and other healthcare providers while knowing when a question or concern needs to be escalated to clinical staff. You will receive training on the practice's specific workflows and gradually take ownership of a critical part of the patient journey. Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery. Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays. Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements. Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving. Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication. Communicate surgical readiness, outstanding requirements, and potential delays clearly to the broader practice team. Provide additional medical administrative and patient-coordination support when needed to improve the efficiency of the surgical process. Must-Have: 3+ years of experience in medical administration, surgical coordination, patient coordination, pre-operative coordination, or closely related healthcare operations. S. medical practice or healthcare environment. Direct experience coordinating surgical or pre-operative patients, including appointments, tests, medical records, clearances, or required documentation. Experience using EMR, CRM, patient-management, or comparable medical-office systems. Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers. Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills. Experience in plastic surgery, cosmetic surgery, aesthetics, or another high-touch private-pay medical environment. Medical Assistant training, nursing-related education, healthcare education, or equivalent clinical-office experience.
S. and Canadian companies. As a Medical Administrative & Surgical Patient Coordinator, you will own the administrative coordination that happens after a patient begins moving through the surgical process. You will make sure required clearances, testing, records, appointments, documentation, and pre-operative steps are completed so patients stay on track for surgery. This is an operations-focused healthcare role, not a sales position and not a remote clinical position. You will work directly with patients, medical offices, imaging centers, laboratories, hospitals, and other healthcare providers while knowing when a question or concern needs to be escalated to clinical staff. You will receive training on the practice's specific workflows and gradually take ownership of a critical part of the patient journey. Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery. Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays. Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements. Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving. Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication. Communicate surgical readiness, outstanding requirements, and potential delays clearly to the broader practice team. Provide additional medical administrative and patient-coordination support when needed to improve the efficiency of the surgical process. Must-Have: 3+ years of experience in medical administration, surgical coordination, patient coordination, pre-operative coordination, or closely related healthcare operations. S. medical practice or healthcare environment. Direct experience coordinating surgical or pre-operative patients, including appointments, tests, medical records, clearances, or required documentation. Experience using EMR, CRM, patient-management, or comparable medical-office systems. Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers. Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills. Experience in plastic surgery, cosmetic surgery, aesthetics, or another high-touch private-pay medical environment. Medical Assistant training, nursing-related education, healthcare education, or equivalent clinical-office experience.