Site Reliability Engineer

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge Join our innovative banking technology team as an SRE specializing in Java to ensure the reliability, scalability, and performance of our critical banking systems. Your role will be essential in maintaining seamless digital services by implementing robust monitoring, automation, and incident response strategies using advanced Java tools and cloud-native technologies. Help us deliver secure and resilient financial solutions that meet the demanding needs of the modern banking industry. The Role: Responsibilities: Has strong Java backend and API development experience using any of the frameworks like Spring, Quarkus, Micronaut, Vertx, etc. The current role should be from an engineering background and actively producing code as a delivery artifact in agile / sprint model. Ability to code on-demand using any of the preferred IDE visual studio code etc., for medium to low complexity problems during the interview. Understands cloud technologies like Docker and Kubernetes. Performs technical aspects of software reliability for assigned applications including design, developing prototypes, and coding assignments. Function as a leader on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation). Participate in architectural decisions to ensure software transaction flows are appropriately supported and designed. Lead code reviews and automated testing. Debug software components and identify code defects for remediation. Consults with teams to build standards that drive the highest levels of availability. Responsible for evaluating and implementing orchestration, automation, and tooling solutions to ensure consistent processes and repetitive tasks are performed with a higher level of accuracy and reduced defects. Drive monitoring requirements to ensure business-service level visibility for all support teams. Provides mentorship to software engineers related to design patterns that are resistant to failure. Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks. Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking. Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks. Introduce new and impactful technologies to the production support tool chain that help minimize friction for production releases and support, and more quickly diagnose and recover from production incidents. Be an efficient multiplier for your team by analyzing your workflow and driving the team to be more effective, productive, and demonstrating faster and stronger results. Partner with appropriate supporting teams to ensure operational readiness throughout the application lifecycle. Facilitate the resolutions of non-application issues (3rd party upstream and downstream issues, infrastructure issues, storage, database, network, file transfer etc.) Lead the team to implement SRE best practices around observability and resiliency. Requirements: • At least 8 years of proven experience with system design, algorithms, data structures, analysis, and software design. • Bachelor’s degree or equivalent experience in computer science, Technology, or Engineering. • Experience working in a 24/7 environment with on-call responsibilities to provide support to production support on a need basis. • Proven understanding of cloud native principles: service discovery, circuit breakers, observability, distributed tracing, automation and monitoring tools. • Demonstrated leadership and management experience in working with multifunctional, geographically dispersed teams on complex projects. • Understands team dynamics and experienced at building teams that deliver results. • Relentless drive to innovate in process and software to better meet the needs of our customers. • Good Understanding monitoring technologies including logging, time-series or machine-learning products from a product owners’ point of view. • Knowledge of configuration management, release automation, and orchestration technologies. Preferred Qualifications • Experience in a broad range of software development and operations technologies such as Cloud Infrastructure, virtualization, load balancing, containers, JVM’s, web servers, application debugging, queueing technologies, caching technologies, databases (RDBMS and NoSQL), routing and switching, etc. • Experience in modeling and architecting complicated business domains and associated methodologies/paradigms: i.e. Domain Driven Design, Event Sourcing, CQRS. • Proven track record implementing minimalistic event driven microservices chassis (not just Spring), i.e. Quarkus/Vert.x, Micronaut, Javalin, Ktor or non-JVM: Javascript, Go. • Excellent understanding of application development languages/platforms (Java, .NET, Go, Python, etc.) and importance of APIs and REST based services. • Excellent problem-solving, written, interpersonal and communication skills that drive executional impact at scale. • Combines deep technical expertise, a continuous improvement and automation approach, and systematic and rational root cause analysis to find opportunities to make things faster and better. • Appetite for trying new things and motivating change in a large and sometimes slowmoving organization We Offer: A highly competitive compensation and benefits package A multinational organization with 58 offices in 21 countries and the possibility to work abroad Laptop/equipment 12 days of paid annual leave (plus sick leave and national holidays) Maternity & Paternity leave plans A comprehensive insurance plan including: medical, dental, vision, and long-/short-term disability (plans vary by region) A higher education certification policy Extensive training opportunities, focused on skills, substantive knowledge, and personal development On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms Maxed food vauchers A flat and approachable organization A truly diverse, fun-loving and global work culture Saving funds plan for Mexico