Workforce Analytics Manager

Workforce Analytics Manager

Workforce Intelligence, Business Analytics & Strategic Planning

Guadalajara, Jalisco, México

Tijuana, B.C. Mexico On-Site Full-Time

Help Build the Intelligence Behind the Mission

At FLF, exceptional business decisions begin with exceptional data.

As our organization continues to grow, we rely on workforce analytics, business intelligence, and operational insights to optimize performance, improve efficiency, and support strategic decision-making across the firm.

We are seeking an experienced Workforce Analytics Manager to transform workforce data into actionable business intelligence that empowers leaders, improves organizational performance, and helps shape the future of our operations.

If you're passionate about analytics, workforce planning, business intelligence, and helping leaders make smarter decisions through data, we'd love to hear from you.

Why This Role Matters

As our Workforce Analytics Manager, you will serve as the firm's trusted advisor for workforce intelligence and operational reporting.

You'll design executive dashboards, analyze workforce trends, develop forecasting models, and provide strategic recommendations that help leadership optimize staffing, improve productivity, and support sustainable growth.

Your work will directly influence workforce planning, organizational performance, operational efficiency, and executive decision-making.

Compensation & Benefits

USD Salary Compensation paid twice a month

Performance-based bonus opportunities

Career growth within a rapidly expanding organization

Ongoing professional development and technical training

Exposure to executive leadership and strategic business initiatives

Collaborative and data-driven work environment

Modern office located in Guadalajara's premier financial district

What You'll Do

Workforce Analytics & Business Intelligence

Design, develop, and maintain workforce dashboards and executive reporting solutions.

Analyze workforce utilization, productivity, staffing capacity, attendance, and operational performance.

Transform complex workforce data into meaningful insights and strategic recommendations.

Develop scorecards and reporting frameworks that provide leadership with clear operational visibility.

Workforce Planning & Forecasting

Build workforce forecasting models that support staffing decisions and organizational growth.

Analyze historical trends to identify future workforce needs and resource requirements.

Partner with department leaders to evaluate workforce utilization and staffing capacity.

Support long-term workforce planning initiatives through quantitative analysis.

Performance Measurement & Operational Insights

Evaluate workforce performance metrics, operational KPIs, and productivity measures.

Conduct root-cause analysis to identify opportunities for operational improvement.

Recommend enhancements to reporting methodologies and performance measurement frameworks.

Monitor organizational trends and communicate key findings to executive leadership.

Reporting Automation & Data Governance

Continuously improve reporting processes, dashboard functionality, and analytics capabilities.

Develop standardized reporting definitions and governance practices.

Collaborate with Technology, Operations, and Data teams to enhance reporting automation.

Identify opportunities to leverage technology and AI to improve reporting efficiency and scalability.

Strategic Business Partnership

Partner with executive leadership to support strategic planning and operational decision-making.

Present analytical findings and recommendations in a clear, concise, and business-focused manner.

Support special projects, organizational initiatives, and executive reporting requests.

Serve as a trusted advisor on workforce analytics, organizational performance, and business intelligence.

What We're Looking For

Required Qualifications

Bachelor's degree in Business Administration, Data Analytics, Statistics, Economics, Operations Management, Information Systems, or a related field.

Minimum 5 years of experience in workforce analytics, business intelligence, operational reporting, or related analytical roles.

Advanced experience developing executive dashboards and reporting solutions.

Strong analytical, quantitative, and problem-solving skills.

Advanced proficiency with Looker Studio, Power BI, Tableau, Microsoft Excel, Google Sheets, or similar business intelligence platforms.

Experience building workforce reports, dashboards, and forecasting models.

Professional proficiency in English and Spanish wit