Principal Site Reliability Engineer
hace 4 semanas
JoinOCIMX
We are looking to recruit a Site Reliability Engineer to the established Oracle Cloud Infrastructure (OCI) Enterprise Engineering team. The successful candidate will be located in Mexico and will mainly be responsible for defining and deploying key services with deep focus on architecture, production operations, performance management, deployment, and release engineering. He / She will work with multiple cross-functional teams helping deliver new and outstanding experiences to our users while ensuring reliability and performance. The selected candidates are expected to working partnership with customers, other support engineers and developers to deliver a superior ownership experience to the customer. The candidate will be widely regarded as a subject matter expert in their current role and will demonstrate the ability to resolve complex problems or identify acceptable workarounds. He/She should be able to perform their assigned duties with a great degree of independence requiring minimal direction. The Engineer is expected to be a key member of the technical problem solving as well as problem avoidance team, routinely sought after to address extremely complex, critical customer issues. We, as a team, work towards improving the customer interaction, support and engagement experience, deflect or avoid service tickets.
Career Level - IC4
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