ERP Specialist
Encontrado en: Jooble MX O C2 - hace 2 semanas
OTA-LAD-MX Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or other ERP Financial solution is preferred.
Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete resolution of each service incident.
Candidate Profile:
- Provides outstanding customer service
- Ability to handle difficult or sensitive situations with diplomacy and tact
- Very good verbal and written communication skills.
- Bilingual in English and Spanish
Desired Technical Skills:
Applied Technologies - knowledge / experience in one or more of:
- ERP Applications – General Ledger, Account Receivables, Account Payables, Fixed Assets, Subledger Accounting, Tax (Fusion, Oracle EBS, PeopleSoft or JD Edwards Application)
- OBIEE, OBIA, BI Publisher, OTBI
- Oracle (Hyperion) Essbase or Financial Reporting
Foundational Technologies - knowledge / experience in one or more of:
- Application Server Architecture (WebLogic Server)
- Java
- XML
- SQL
- PL/SQL
Analytical Skills:
- Ready to perform in an ever changing environment with a can-do attitude
- Must have well-developed troubleshooting skills and preferably a support background
- Ability to analyze details, log/trace files, work with incomplete or ambiguous data to fix issues
- Ability to test/replicate the issue in labs and provide adequate support to customers
Top 4 skills in the ideal candidate:
- Troubleshooting experience (Detail Oriented Mindset)
- Experience with an Enterprise Resource Planning (ERP) Application
- Java experience (SOA connections / web services / web applications)
- Excellent communication skills
Shift hours will be based on business requirements. The job may require the flexibility to work beyond standard business hours, to include weekends and holidays, as required. Base shift hours may change over time.
Detailed Description and Job Requirement:
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. You will be the technical interface to customers for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role.
7 years of experience with Core products or eight years of experience with Applications products, and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Career Level - IC3
#J-18808-Ljbffr-
Oracle ERP Specialist Support
Encontrado en: Jooble MX O C2 - hace 2 semanas
Zapopan, Jal., México Ll Oefentherapie A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...
-
Oracle ERP Specialist Support
Encontrado en: Jooble MX O C2 - hace 2 semanas
Zapopan, Jal., México Tiger Text A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...
-
ERP Specialist
Encontrado en: Talent MX C2 - hace 2 semanas
Zapopan, México Oracle A tiempo completoOTA-LAD-MX Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle...
-
ERP Technical Specialist
Encontrado en: Talent MX C2 - hace 3 días
Zapopan, México Oracle A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...
-
Accounting Specialist, Grower Accounting
Encontrado en: Jooble MX O C2 - hace 2 semanas
Guadalajara, Jal., México Driscoll's A tiempo completoAccounting Specialist, Grower Accounting Job Family: Accounting Time Type: Full time Job Requisition ID: R0006390 Experience Years: 3-5 Years of Experience Employee Type: Regular Remote Type: Hybrid About the Opportunity Driscoll’s is looking for a Grower Accounting Specialist to join the global market leader for fresh berries! As the Grower...
-
Senior Supply Chain Specialist
Encontrado en: Jooble MX O C2 - hace 2 semanas
Guadalajara, Jal., México Manpower S.A. de C.V A tiempo completoImportante y destacada empresa en mensajería y paquetería esta en busca de su nuevx: Senior supply chain specialist. Requisitos clave: Ingles avanzado conversacional y escrito 2 años de experiencia como operador logístico, línea aérea o empresa de manufactura, principalmente en compra de transporte?. Manejo de: ORACLE, SAP o algún ERP, Transport...
-
Oracle ERP Specialist Support
Encontrado en: Talent MX C2 - hace 2 semanas
Zapopan, México Oracle A tiempo completoExperience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...
-
Client Account Specialist
Encontrado en: Jooble MX O C2 - hace 1 semana
Guadalajara, Jal., México 畑摩 A tiempo completoCustomer Account Specialist - Portfolio / On site - Guadalajara The role of the Customer Account Specialist encompasses the management of customer relationships, emphasizing the expansion of our existing business portfolio. A secondary priority is the establishment of an individual customer base and the facilitation of sales. Additionally, this position...
-
Customer Master Data Specialist
Encontrado en: Jooble MX O C2 - hace 2 semanas
Guadalajara, Jal., México Ferrero International S.A. A tiempo completoSeleccione la frecuencia (en días) para recibir una alerta: Crear alerta Ubicación: Guadalajara, Jalisco, México. Descripción de la compañía. Ferrero es una empresa familiar con una perspectiva verdaderamente mundial y progresista y marcas icónicas como Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno y Kinder Sorpresa. El amor por...
-
Client Account Specialist
hace 6 días
Zapopan, México Soluciones APC A tiempo completoThe role of the Customer Account Specialist encompasses the management of customer relationships, emphasizing the expansion of our existing business portfolio. A secondary priority is the establishment of an individual customer base and the facilitation of sales. Additionally, this position involves contributing insights and support to various internal...
-
Senior Specialist Sales Operations
Encontrado en: Jooble MX O C2 - hace 5 días
Guadalajara, Jal., México Infineon Technologies AG A tiempo completoIn your new role you will: Plan and schedule own work typically independently to meet goals and deliverables based on general directions. Impact of regular and independent decision making limited to the attainment of project objectives. The job encompasses the execution of structured standard tasks in own area of responsibility, that are routine. More...
-
Senior Specialist Sales Operations
Encontrado en: Jooble MX O C2 - hace 1 semana
Guadalajara, Jal., México Tiger Text A tiempo completoIn your new role you will : Plan and schedule own work typically independently to meet goals and deliverables based on general directions. Impact of regular and independent decision making limited to the attainment of project objectives. The job encompasses the execution of structured standard tasks in own area of responsibility, that are routine. More...
-
Auxiliar Contable
Encontrado en: Talent MX C2 - hace 1 semana
Zapopan, México Ikea A tiempo completoJob description Supporting the store in key financial areas, securing better financial control and compliance, with a high focus on commercial priorities. Providing finance and administrative support, cost reconciliation, and high accuracy level of reporting. Steering the business towards sustained long term profitability by being driven by the IKEA...
-
Auxiliar Contable
Encontrado en: Talent MX C2 - hace 1 semana
Zapopan, México Ikano-Retail A tiempo completoJob DescriptionSupporting the store in key financial areas, securing better financial control and compliance, with a high focus on commercial priorities. Providing finance and administrative support, cost reconciliation, and high accuracy level of reporting. Steering the business towards sustained long term profitability by being driven by the IKEA business...
-
Auxiliar Contable
Encontrado en: beBee S MX - hace 7 días
Zapopan, México Ikano Retail A tiempo completoCompany Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Mexico – and have an ambitious expansion plan to bring a little bit of Sweden to new markets...
-
Credit and Collections Associate Ii
hace 6 días
Zapopan, México Arrow Electronics, Inc. A tiempo completo**Position**: Credit and Collections Associate II Arrow Electronics is looking for an experienced Credit Associate to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment credit and collection. This individual will be empowered to make business...