Wealth Support Relationship Manager

hace 4 semanas


Mérida Yuc, México HSBC A tiempo completo

Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu.

Propósito del puesto

Prestar apoyo operacional y administrativo al Ejecutivo Premier para contribuir en la obtención de metas en ventas y servicio, impactando con ello directamente en el aumento de la rentabilidad del negocio y arraigo del cliente. Representar al segmento en cadacontacto del cliente, telefónica o personalmente, garantizando satisfacer las necesidades de servicio e identificando oportunidades de venta.

Principales Responsabilidades:

  • Incrementar la productividad del Ejecutivo Premier a través del apoyo operativo y de servicio proporcionando respuestas rápidas y efectivas de cara al cliente.
  • Comunicar al Ejecutivo Premier y/o áreas respectivas cuando se identifiquen oportunidades de negocio en la que se promuevan los productos y/o servicios de HSBC Premier
  • Representar, en cada interacción con el cliente, los pilares y estándares de servicio globales que caracterizan al segmento Premier
  • Ser un punto de apoyo en la relación del Ejecutivo Premier con el cliente mediante un servicio oportuno y preciso que garantice la atención a sus necesidades.
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