Wealth Support Relationship Manager
hace 4 semanas
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu.
Propósito del puesto
Prestar apoyo operacional y administrativo al Ejecutivo Premier para contribuir en la obtención de metas en ventas y servicio, impactando con ello directamente en el aumento de la rentabilidad del negocio y arraigo del cliente. Representar al segmento en cadacontacto del cliente, telefónica o personalmente, garantizando satisfacer las necesidades de servicio e identificando oportunidades de venta.
Principales Responsabilidades:
- Incrementar la productividad del Ejecutivo Premier a través del apoyo operativo y de servicio proporcionando respuestas rápidas y efectivas de cara al cliente.
- Comunicar al Ejecutivo Premier y/o áreas respectivas cuando se identifiquen oportunidades de negocio en la que se promuevan los productos y/o servicios de HSBC Premier
- Representar, en cada interacción con el cliente, los pilares y estándares de servicio globales que caracterizan al segmento Premier
- Ser un punto de apoyo en la relación del Ejecutivo Premier con el cliente mediante un servicio oportuno y preciso que garantice la atención a sus necesidades.
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