Director, Live Operations, Customer Experience

**Operations Director - Quality & Machining** PartsBadger procures CNC machined and turned parts from vendors worldwide. PartsBadger has begun operations in Mexico and requires an Operations Director to oversee operations. The Operations Director will be responsible for the creation, setup and operation of our Mexico operations which includes managing...

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an...

Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A Customer Experience Advocate supports customers by providing helpful information, answering questions, and responding to complaints....

**Requirements**: Requirements: - High school diploma or equivalent required; some college coursework preferred. - Previous experience in customer service, sales, or a related field preferred. - Excellent verbal and written communication skills, with the ability to type at least 20 words per minute. - Strong problem-solving and decision-making skills, with...

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

Description **About us and this position**: Imagine working in a successful high growth technology company for large well-known national and international clients. OPINATOR is a high-tech company that develops and markets a cloud-based platform specialized in Customer Experience and Digital Marketing that are changing the way in which major companies...

Facilitates and leads LATAM all centers through organizational initiatives and implementation. - Provides strategic leadership to LATAM call center management to ensure all Call Center groups meet quality standards and performance expectations of providing high quality customer service to the Company’s client/customer base. - Develops and sustains a team...

About Tala Tala is a global technology company building the world’s most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions – and our plan is to serve millions more, and have been named by the ...

Location: MX - Central Office - Santa Fe Sponsorship Available: No Relocation Assistance Available: No The Supply Chain Director, Mexico is responsible for the Mexico Supply Chain S&OP and Demand Planning processes. The SCD will implement S&OP Class "A" procedures in Mexico and leverage statistical forecast process. He/She is responsible for defining...

About the role As Strategy & Operations Associate, you will help drive strategic analysis along with supporting continuous improvement of Customer Support and Fraud Operations. You will build key performance indicator reporting, enhance business case development and complete ad hoc projects in support of Customer Support, Fraud Operations, along with the...

Main Responsibilities The Operations Director position based in Queretaro, is responsible directly and through subordinate managers to oversee specific divisional franchise manufacturing, engineering, and operations activities. This position may be appointed with the responsibility of Management with Executive Responsibility for the Electrophysiology...

Customer Experience Advisor page is loaded Customer Experience Advisor Apply locations Mexico City, Mexico time type Full time posted on Posted Yesterday job requisition id R23-12078 Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global...

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

As a Solutions Architect - Customer Success at Torq, you will report to the Sr. Director of Field Engineering. You will play a central role in the Field Engineering team. You will have highly technical peers across all time zones who work collaboratively with you to solve customer problems and share their experiences to achieve the maximum value from our...

We are currently in search of an accomplished IT Operations Manager to join our team. If you are a seasoned leader with a wealth of experience in project management and a profound understanding of IT operations, we invite you to consider this key position within our organization. **Location**: Torreon, Coahuila **Employment Type**: Full-Time **Salary**:...

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...

Manage day-to-day operations of the manufacturing facility in Tijuana & Coordinate production schedules to meet customer demand. Oversee quality control processes to ensure products meet specifications & Manage inventory levels to optimize production efficiency.. Supervise assembly and production teams to ensure they meet production goals & Coordinate with...