MacOS/iOS L3 Support Engineer

Encontrado en: Jooble MX O C2 - hace 3 semanas


Ciudad de México Takeda A tiempo completo

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity


Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

Objectives/Purpose

  • Develop innovative MVPs and solutions to evolve the Takeda Device of Choice program using MacOS, iOS, VMWare Workspace One, Microsoft Intune and any other relevant technology that may add value to the customer experience.
  • Provide Level 3 engineering support to ensure customer issues are resolved relating to MacOS, App Compatibility, Browser Compatibility, Device Deployment, Software Deployment, Security Hardening, OS Patching, or any other issue reported by our customers.

Accountabilities

  • Develop innovative MVPs and solutions to evolve the Takeda Device of Choice program using MacOS, VMWare Workspace One, and any other relevant technology that may add value to the customer experience.
  • Provide Level 3 engineering support to ensure customer issues are resolved relating to MacOS, App Compatibility, Browser Compatibility, Device Deployment, Software Deployment, Security Hardening, OS Patching, or any other issue reported by our customers.
  • Ensure new OS versions, feature updates, security patches, and core app updates are tested/evaluated to guarantee the quality of the deployment.
  • Build basic data and telemetry solutions to understand platform utilization and resource consumption.
  • Continually build knowledge and skills related to the state of the art in device engineering and technologies that are on partner roadmaps.
  • Act as a trusted advisor and subject matter expert for all solutions related to MacOS, iOS, Workspace One, Microsoft Intune
  • Work as a collaborative member of an Agile Scrum team to deliver incremental value to product lines.
  • Support the Scrum Master and Product Owner to deliver user stories in the sprint backlog.
  • Participate in Agile ceremonies to create solutions and demonstrate solutions to team members and business stakeholders.

Dimensions and Aspects

Technical/Functional (Line) Expertise

  • MacOS/iOS configuration, engineering, and security hardening, Microsoft Intune,VMWare Workspace One, Software Packaging, Azure Active Directory
  • Experience in Agile development.

Decision-making and Autonomy

  • Ability to promote innovative thinking and self-development.

Interaction

  • Help other teams and conventional parts of the organization build effective communication and interaction with the team.
  • Coordinate interaction with other teams of one's own and other units.

Complexity

  • Contribute to product development to the extent of her or his competence

Education, Behavioural Competencies, and Skills:

  • Bachelor's degree or equivalent
  • 3+ years of relevant professional experience with MacOS/iOS configuration, engineering, and security hardening, Microsoft Intune, VMWare Workspace One , Software Packaging, Azure Active Directory
  • Excellent oral and written communication skills, business acumen, and enterprise knowledge.
  • Extensive experience in design or in implementing solutions or products and preferable experienced in quality improvement.
  • Work with virtual/agile teams in different locations, aligning and adapting different work, culture, and communication styles.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

  • Competitive Salary + Performance Annual Bonus
  • Monthly Supermarket and Food Vouchers
  • Flexible Working Schemes
  • Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
  • Additional Time Off
  • Diversity, Equity, and Inclusion Programs

#Li-Hybrid

Locations MEX - Santa Fe Worker Type Employee Worker Sub-Type Regular Time Type Full time #J-18808-Ljbffr
  • MacOS/iOS L3 Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its...

  • Mac Os Support

    hace 3 semanas


    Ciudad de México Montserrat Flores A tiempo completo

    Empresarial Horizonte Empresa Mexicana especialista en Recursos Humanos y Tecnologías de la Información Solicita: Mac Os Support Para laborar en CDMX, QRO, GDL o MTY **Perfil**: Escolaridad: Ingeniería en Sistemas, Informática o afín. Inglés: Avanzado. Experiência: Mínimo 8 años de experiência. **Requisitos**: Requiere habilidades...

  • IT Support Engineer

    hace 2 días


    Talpa de Allende, México Teceze Ltd A tiempo completo

    Hi All, Hope you all doing well! We have a job opening for an IT support engineer in Talpa,Mexico Role: IT Support Engineer Job Type : Freelance ( 1- Day activity ) - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on...

  • Microsoft L3 Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Takeda A tiempo completo

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...

  • Microsoft L3 Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its...

  • Senior iOS Engineer II

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    México Etsy, Inc. A tiempo completo

    What's the role? We are looking for a dedicated and versatile iOS Engineer to join a team building features in the Buy on Etsy iOS app. Millions of buyers rely on our app and your work will be seen and used by some of Etsy’s most dedicated buyers across the world. You will build experiences that give buyers a reason to come back to Etsy, helping them...

  • Network Engineer

    hace 1 día


    Ciudad de México Flō Networks A tiempo completo

    Flō Networks is a leading provider of telecommunications services between the US and Mexico. We provide connectivity and managed services to Fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 35,000 miles between both countries. We have an immediate need for an experienced **Network Engineer **for our...

  • Senior iOS Engineer

    Encontrado en: Talent MX C2 - hace 2 semanas


    Ciudad de México JLL A tiempo completo

    About the Role The JLL Technologies Product Engineering team aims to bring successful technology-based products to market in a high-growth environment. The team's mission is focused on accelerating technology adoption in commercial real estate by bringing creative, innovative and technical solutions to solve large, complex problems for our clients.  ...


  • Ciudad de México Human Staff A tiempo completo

    **IMPORTANT COMPANY HAS AN IMMEDIATE NEED FOR**: **IMPLEMENTATION & SUPPORT ENGINEER** **Qualifications and Requirements**: - 1-3 years of technical customer service experience. - Bachelor of Computer Science or equivalent degree. - Excellent proficient business English - both verbal and written skills with the ability to communicate effectively with...

  • Microsoft L3 Support Senior Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its...

  • Microsoft L3 Support Senior Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Takeda A tiempo completo

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...

  • Senior IT Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Stori Card - MX A tiempo completo

    Main responsibilities: The person in this position will provide tech support to all employees when is required, remotely and on-site. Must have a very good service attitude, have experience working with Linux, MacOS and Windows and a great english level. What we are looking for: Experience: 4+ years of experience as tech support preferred in big...


  • Ciudad de México Transmit Security A tiempo completo

    **About the role**: We are looking for an experienced Technical Support Engineer to provide excellent customer service and to promote our values throughout the entire support team. Transmit Customer Support provides technical assistance by resolving complex technical issues by triaging, troubleshooting, performing root cause analysis, and restoring the...

  • L2 Support Engineer

    Encontrado en: Jooble MX O C2 - hace 1 día


    Ciudad de México NTD Software A tiempo completo

    The L2 Production Support Engineer will be responsible for supporting and maintaining applications in a production environment. The role focuses on code navigation, troubleshooting, and root cause analysis (RCA). The successful candidate will have a strong technical background in UNIX, SQL, Shell Scripting, and Java, as well as excellent communication...

  • IOS Mobile Sr Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Stori Card - MX A tiempo completo

    The Role Stori mobile app developers write the technology that enables Stori to serve customers across Mexico. By offering financial services in the Stori app, our customers can start their financial journey with Stori without ever having to visit a bank branch. Mobile app developers create software, capabilities and tools to enable Stori to provide a good...

  • Senior Technical Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Aspen Technology, Inc. A tiempo completo

    Sr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...

  • Wiring Systems Engineer

    Encontrado en: Talent MX C2 - hace 3 días


    Ciudad de México Stellantis A tiempo completo

    Wiring Systems EngineerThe Wiring Systems Engineer will be responsible for developing the wire harness complexity for the design of the Electrical System and related components. The wiring systems engineer will be responsible for the selection of wire attributes and wire option coding.  The wiring systems engineer will design and validate the electrical...

  • Controls Engineer Technical Support

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue. What we offer : This is What You Will do in This Role : ...

  • Software Support Engineer

    Encontrado en: Talent MX C2 - hace 3 semanas


    Santiago de Querétaro, México Open iT A tiempo completo

    Open iT provides advanced metering and reporting solutions to help companies and institutions make smarter decisions on managing engineering software licenses.We are looking for people who want to innovate, achieve, grow, and lead. Experience the rewards and opportunity of working for one of the world's leading providers of software license management...

  • Technical Support Engineer

    Encontrado en: beBee jobs MX - hace 2 semanas


    Ciudad de México, Ciudad de México Softbank Investment advisers A tiempo completo

    About Automation Anywhere Welcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. Job Description Automation Anywhere is the leader in intelligent...