Staff Engineer
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Company Description We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in Job Description Must have Skills :
Distribution ERP Implementer, ERP Functional Consultant, Job Description : ROLE AND RESPONSIBILITIES
- Ability to understand domain and customer ecosystem to come up with the most efficient configuration of the ERP system across all distribution modules, a good understanding of financials is desired
- A fast learner with an ability to understand existing ERP system
- Provide functional and transactional ERP system onboarding and training including but not limited to accounting, purchasing, production, distribution, billing, customer order entry, inquiry and quality
- Ability to understand and document As-Is process flows and, consult and create To-Be process flows
- Champion optimal and best practices of use and implementation of the ERP system in clientâ€TMs organization
- Champion best practices of governance of the ERP system
- Perform ERP system implementation and onboarding of new customers
- Train customer on the ERP system as part of the Implementation process
- Strong communication and analytical skills to understand customer business, elicit the needs and articulate them back effectively for feedback and solutions
- Strong presentation skills to present to in-house team, client stakeholders and management
- Monitor and respond to phone, email or chat communications from customer projects in which you are assigned to onboard
- Work with product development team to research and resolve product issues found during customer onboarding
- Provide input to Product Owner regarding product enhancements
- Analyze and validate data that was converted from the legacy system to the new ERP platform SKILLS AND QUALIFICATIONS Domain degree / certifications (business, technology or supply chain), experience of working with an ERP such as Sage, Epicor, Infor etc.
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