Instructional Designer

Queretaro, MX, 76120

Position Overview: 

As the Instructional Designer (Technical Training), you will be key member of the Global Learning & Leadership Development team , reporting to the Manager, Learning & Development (Technical Training). You will contribute to the success of Ball by designing high-impact and cost effective synchronous and asynchronous learning solutions for company associates or other external associates who use Ball’s products or services.

Your Key Areas of Responsibilities Include: 

• Collaborate with key business partners to review/discuss learning needs. Conduct needs, content and learner analysis to translate opportunities into learning and skill building solutions: identify requirements and recommend training strategy, tools and timeline accordingly.
• Utilize current learning design/development software as appropriate (e.g. Adobe Suite, Captivate, Articulate).
• Design and develop learning solutions based on analysis and conduct content/material review sessions with client groups as needed; design overall learning curriculum by role (including custom solutions) and develop appropriate learning tools and processes as appropriate (including content maintenance/updates).
• Understand and execute learning & development solutions with the organization’s objectives and employees’ personal goals and growth. Manage shifting and competing priorities with alignment to broader L&D plan.
• Strong focus on an enterprise approach to learning solutions, which includes using multimedia tools for learner engagement.
• Simultaneously manage multiple projects of varying scope and complexity to ensure project timelines and budgets (when applicable) are met: Demonstrate autonomy on all recommendations for final decisions on solutions that will serve the business. Decisions impact budgets, resources, and timing based on business needs.
• Support business leaders and client groups by providing expertise in the workplace learning and performance field: Responsible for understanding and managing priorities across the business leadership landscape.

Required Experience and Skills:

• Minimum of a Bachelor’s Degree in Instructional Design or Education, or a transferable degree with relevant work experience and/or certification.
• Minimum of 4 years’ experience in designing instructional materials, effective delivery methods, technical documentation and general LMS familiarity.
• Software/Tools:
  • Software: Expertise in MS Office Suite, Adobe Pro and Captivate, Articulate (and other similar development software)
  • Instructional Design Methodology (ADDIE & SAM)
• Communication:
  • Strong written and verbal communication skills to effectively communicate with all levels within the organization.
  • Ability to collaborate with all levels of management and leadership through relationship development, clarity of communication, etc. for the purpose of selling in ideas and solutions and accomplishing work objectives.
  • Facilitation and presentation skills.
• Time Management: 
  • Problem resolution and time management skills
  • Keen ability to assess situations, perform root cause analysis and resolve problems in a timely manner.
• Working Knowledge of:
  • Project management at a high volume.
  • Ability to make and manage decisions that impact entire projects. Ability to demonstrate proficient resourcefulness with time and money to ensure high-quality and cost-effective solutions are delivered in a timely manner.
  • Creative and analytical thinking:
  • Demonstrated ability to generate multi-faceted solutions that address diverse needs and work groups.

Preferred Experience and Skills: 

• Proficiency in English or Portuguese.