Technical Solutions Engineer, Security, Google Cloud

Encontrado en: Jooble MX O C2 - hace 2 semanas


Ciudad de México Google Inc. A tiempo completo
Technical Solutions Engineer, Security, Google Cloud

Apply

info_outline

info_outline X Info Please submit your resume in English - we can only consider applications submitted in this language.Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

  • Bachelor's degree in Science, Technology, Engineering, Math or equivalent experience in technical support, professional services, software development; experience advocating for customer issues
  • 4 years of experience coding in a general purpose coding language or in system design, and troubleshooting and advocating for customers' needs, and triaging technical issues.
  • 4 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
  • Ability to work non-standard hours and differing rotations/shifts.
Preferred qualifications:
  • Experience with distributed, columnar and/or analytic oriented databases or distributed data processing frameworks.
  • Experience with AI/ML tools and usage of models that are readily available to meet business needs.
  • Experience with machine learning technologies (e.g., TensorFlow), developing and/or training models or implementing solutions that evoke such models.
  • Experience in data analytics, warehousing, ETL development, data science, or other Big Data applications.
  • Understanding of web technologies.
  • Understanding of TCP/IP concepts, Unix/Linux basic administration and commands (from Kernel to Shell and beyond, file systems and client-server protocols).
About the job

As a Technical Solutions Engineer you will be a part of a global team that provides support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, your job will be to ensure that we have the necessary tools, processes and needed technical knowledge to resolve the issue.

You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Your focus will be on Networking products within Google Cloud. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You will help drive the success of Google Cloud by understanding and advocating for our customers’ issues. This will include a need to sometimes work non-standard work hours or shifts (nights, weekends and holidays). This may include weekend work.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Manage customer problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
  • Develop an in-depth understanding of Google's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer reported issues, and building tools for faster diagnosis.
  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
  • Work as part of a team of engineers/consultants that globally ensure 24 hour customer support.
  • Understand customer issues and advocate for their needs with cross-functional teams, including product and engineering teams, to find ways to improve the product, and drive high-quality production.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

#J-18808-Ljbffr
  • Customer Engineer, Data Analytics, Google Cloud

    Encontrado en: Jooble MX O C2 - hace 1 semana


    México Google Inc. A tiempo completo

    Apply info_outline info_outline X Info Please submit your resume in English - we can only consider applications submitted in this language.Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.Note: Google’s hybrid workplace includes remote...

  • Web Security Gateway Implementation Engineer

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    México Skyhigh Security A tiempo completo

    Mexico City, Distrito Federal, Mexico Job ID: JR0032447 Job Title: Web Security Gateway Implementation Engineer Role Overview: As a Web Security Gateway Implementation Engineer, you will design and deploy Cloud Security solutions across large enterprise customers. You will follow best practices across the Cloud Security and Governance solutions for one...

  • Cloud Solutions Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Trinity Structural Towers A tiempo completo

    Trinity Industries is looking for a Cloud Solutions Engineer  in our Queretaro, MX office. As a Cloud Solutions Engineer, you will be responsible for overseeing the entire lifecycle of cloud services, ensuring operational excellence, efficiency, innovation, and system resilience. You will be part of a team of highly skilled professionals who provide...

  • Senior Cloud Security Engineer

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México Signifyd A tiempo completo

    Please apply in English About the role As a Senior Cloud Security Engineer at Signifyd, you will work to control and improve security outcomes across the company. You will operate at the front line of risk, identifying vulnerabilities and threats, and collaborate cross-functionally across the organization to implement defenses. As a core member of our...

  • Lead Security Solutions Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México dynaTrace software GmbH A tiempo completo

    An excellent opportunity to be a key contributor to the exciting Dynatrace Security Solution journey. The individual will closely work with the broader solutions engineering team and security sales specialist team to drive the technical lane in opportunities and will be responsible for providing pre-sales technical support and expert guidance to the broader...

  • Cloud Data Engineer

    hace 3 días


    México Maswer A tiempo completo

    We're hiring: Cloud Data Engineer // Advanced English level **Education: - BA/BS degree in Computer Science, Applied Mathematics, Information Technology, Data Science or similar. - Proven experience as a Cloud Data Engineer. - Certifications like Google Certified Professional Data Engineer or AWS Certified Big Data are a plus. - Advanced English is...

  • Technical Support Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    What You'll Do Cisco Umbrella is looking for a Customer Support Engineer (Tier I) to join our Support Team. At Cisco Umbrella, Customer Support is marketing. Helping our customers is the best way to give to our brand and you're our ambassador in this mission. This is an opportunity to join a fast-growing distributed team where you will be able to...

  • Sr. Cloud Engineer

    hace 3 días


    Ciudad de México Page Personnel A tiempo completo

    Opportunity to be a part of a multinational team working as Sr Cloud Engineer **Sobre nuestro cliente**: Be part of one of Page Resourcing's multinational clients in the IT sector **Descripción**: The main responsibilities are to: - Design and implement cloud infrastructure solutions that are scalable, secure, and highly available. - Collaborate with...

  • Cloud Network Engineer

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México Tiger Text A tiempo completo

    What s Konfio? A financial technology company dedicated to supporting the small and medium-sized companies in Mexico, developing and offering financial solutions to solve their main problems, and seeking to be the best ally of entrepreneurs with dreams and ambitions to create value, consolidate their well-being and contribute to the community. Description ...

  • Technical Consultant

    hace 6 días


    Ciudad de México Siemens Digital Industries Software A tiempo completo

    Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM)...


  • Ciudad de México Cisco Systems A tiempo completo

    What you'll do Cisco Customer Experience (CX) is a compelling reason for our customer to repeatedly choose Cisco. Through constant innovation and a dedication to customer success, we continue to lead the industry in collaborative support across all solutions and technologies. With a technology runway that never ends, opportunities to develop your depth,...

  • Cloud Network Engineer

    Encontrado en: Jooble MX O C2 - hace 6 días


    Ciudad de México Tiger Text A tiempo completo

    Zurich Capability center is looking for : Cloud Network Engineer Summary : This role will be a SME for ZNA public cloud networking functions and the primary responsibility will be to design, implement, and maintain the secure networking infrastructure of the ZNA public cloud environments (Azure and AWS). Experience Required : Skilled and experienced...


  • Ciudad de México Cisco Systems A tiempo completo

    WHO YOU'LL WORK WITH Customer Experience (CX) is a team of outstanding technical guides whose #1 focus is to deliver best-in-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is measured through outstanding financial results,...


  • México Gates Corporation A tiempo completo

    Gates Corporation has an exciting opportunity for a Cyber Security Engineer at our Center of Excellence in Santa Fe, Mexico. This is a key role in our growing Cyber Security group. This position is a full-time, permanent, and is salaried with standard work hours, and requires very little travel. We are looking for someone who can start immediately. The...


  • Ciudad de México Transmit Security A tiempo completo

    **About the role**: We are looking for an experienced Technical Support Engineer to provide excellent customer service and to promote our values throughout the entire support team. Transmit Customer Support provides technical assistance by resolving complex technical issues by triaging, troubleshooting, performing root cause analysis, and restoring the...

  • Senior Solutions Engineer

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    Ciudad de México Azion Technologies A tiempo completo

    Are you willing to join a global company of high tech and work with extremely qualified people, capable of delivering great results? Our Sales Engineering team aims at building lasting relationships with our customers and prospects, delivering innovative solutions to performance, security and availability challenges. As a Solutions Engineer you will be...

  • Senior Security Engineer

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Incode Technologies A tiempo completo

    The Opportunity We seek a trustworthy and proactive Senior Security Enginee r as the technical thought leader and driver of holistic security operations across Incode. As an early security hire at Incode, you will work across the security operations lifecycle for detection engineering and incident response, influence the security operations program...

  • Technical Consulting Engineer Security.

    Encontrado en: Jooble MX O C2 - hace 3 semanas


    Ciudad de México Tiger Text A tiempo completo

    Why You'll love Cisco We change the World; we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our work hybrid model allows employees to create and share groundbreaking ideas that impact everything and everyone. You will...


  • Ciudad de México MetaMap A tiempo completo

    We’re living at the dawn of a borderless world, but most people still don't have the tools needed to engage in critical high-trust services including everything from access to financial services, to sharing assets in peer-to-peer marketplaces, and even managing talent. At MetaMap, our work is centered on addressing this gap by building an identity data...


  • Ciudad de México Nissan A tiempo completo

    With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward. We’re...