Program Management Director

hace 2 semanas

Juárez Juárez Chih, México National Wooden Pallet & Container Association (NWPCA) A tiempo completo

Job Title: Program Coordinator, Mexico & Latin America Location: Remote (Latin America-based) NWPCA seeks a highly organized and proactive, remote-based Program Coordinator to support its operations in Mexico and Latin America. This role involves administrative management, billing, database maintenance, member support, meeting and event coordination, and effective communication. Advanced English and Spanish proficiency are essential due to frequent coordination with U.S. headquarters, international members, and global events. Membership Billing & Administration Update invoices in Adobe with members' tax information (RFC). Database Management Maintain an updated membership and PDS licensing database. Work with CRM-style systems and ensure clean, accurate data for reporting and event planning. Respond to inquiries regarding memberships and software (pricing, benefits, requirements, etc.). Manage the Chapter's WhatsApp group, including onboarding new members and sharing relevant updates. Review and update the association's calendar in Spanish. Use English-language resources to draft communications on key NWPCA events (e.g., Review the Spanish-language website, ensuring timely updates and regional relevance Create or translate marketing materials in Canva and draft LinkedIn posts is a plus. Prepare bilingual announcements, scripts, and event summaries. Attend virtual and in-person meetings, as well as provide organizational and logistical support to arrange meetings. Manage the administrative calendar, including educational events, and regional meetings. Help oversee event budgets and payment schedules. Accompany NWPCA staff on site visits and attend industry events (in-person and virtual). Strong database management and reporting skills. Proficiency in Google Workspace, Microsoft Office, Adobe, and Canva. Advanced English and Spanish proficiency required (written and spoken). Bachelor's degree is preferred, or at least five years of professional experience. Experience supporting senior leadership or working in an international/cross-cultural environment preferred. Enjoys building relationships and contributing to a growing chapter and global mission.

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