Especialista Sr. IT

Información de la Compañía

Bridgestone Americas and its subsidiaries manufacture, sell and service Bridgestone and Firestone and associate brand tires to meet the needs of their customers, maintaining wholesale and original equipment sales operations across a broad line of products, including passenger, light truck, commercial truck and bus, agricultural, motorcycle, kart and off-the-road tires.

We are committed to Bridgestone Group’s mission, “Serving Society with Superior Quality.” Our goal is to offer the best for our customers and to society, not only in terms of our products, services and technology, but in all our corporate activities.

The Bridgestone Americas international footprint includes manufacturing and sales subsidiaries located in Argentina, Brazil, Chile, Colombia, Costa Rica, and Mexico, with additional offices throughout Latin America and the Caribbean that build the “Bridgestone Americas Tire Operations (BATO-LA)” division, conformed by 5 tire manufacturing and 3 retreading plants throughout the region, 6 commercial and administrative offices; more than 8,500 employees and 2,500 points of sale throughout Latin America, including company's stores and an extensive network of distributors .

Around the world, at Bridgestone, more than 140 thousand collaborators are focused on offering advanced solutions for a world in motion, contributing our experience and innovation to position ourselves as undisputed leaders in Mobility Solutions, guided by the Bridgestone Essence and by our passion to Serve to the Society with Superior Quality.

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Contribute the assessment of network providers', network architectures, topologies and configuration databases for own area of responsibility, ensuring that all requests for support are dealt with according to set standards and procedures, aligned within Bridgestone Policies and security frameworks.

• Specify design parameters for network connectivity, capacity, speed, interfacing, security and access, in line with business requirements avoiding in proactive mode any disruptions or security gaps. i.e. Replacing current LA WAN network technology from MPLS to SDWAN. Design and implement it with ensuring the needed connections with other regions.
• Review and verify network designs against non-functional requirements, including validation and error correction procedures, access, security and audit controls described by BSAM and BSLA. Assesses network-related risks and specifies recovery routines and contingency procedures.
• Contribute to the development of recovery routines and contingency procedures. Contributes to alternative network architectures, networking topologies and design options.
• Suggest multiple design views to address the different stakeholders' concerns and to handle both functional and non-functional requirements. Always under Bridgestone policies and alignment with approved frameworks.
• Prepare tailored technical Guides on new technologies in order to instruct and align Networks Specialists and end users regarding the appropiate use of tools and Telecomm resources on the tools managed by the Networking BSAM team. Provide documentation of approved changes made and equipment configurations in order to facilitate the Systems audit processes and support.
• Coordinate with the service providers together (as needed) all changes, improvements and alternative solutions on the links that intercommunicate the BSLA location and the same with BSAM, in order to maintain acceptable performance in communications and provide the end user with a better experience. Be able to execute a bidding processes with network providers to find the best vendor for LA or countries individually searching for performance improvement and cost reduction.
• Maintain the network support process and checks that all requests for support are dealt with according to agreed procedures. Drafts and maintains procedures and documentation for network support and operation. Active participation at root cause analysis and documentation of solutions or workarounds applied for Incident resolution.
• Ensure network configurations are applied to meet operational requirements in line with agreed procedures. validating documentation of changes to be made in weekly CAB meetings with the rest of the IT teams and personnel, in order to ensure that the audit guidelines are followed correctly and confirm that all the changes presented are controlled and do not affect other service areas . Makes a significant contribution to the investigation, diagnosis and resolution of network problems.
• Use network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports. Ensure internal customer satisfaction with network performance executing annual surveys and provide action plans for improvement.
• Fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers, partners, competitors and clients. Develop a wider breadth of knowledge across the industry or business. Applies knowledge to help to define the standards which others will apply.

• Bachelor's degree in Systems Engineering, Telecomm Engineering, Electronic Engineering or related.
• Desirable: Project Management Certification or related.
• English (B2 o C1)
• Portugues--> Desirable
• Management of support teams minimum 4 years.
• Experience in systems and Telecomm administration.
• Work experience with large multinational companies with Project management experience.
• Cause-Root Analysis
• Project Management Methodology
  • Cisco Certified Network Professional
  • Cisco Certified Internetwork Expert
  • Cisco Certified Network Associate
• Minimum 5 years of experience in Network administration and configuration.
• Experience to manage routers, Switches, WLC, monitoring tools
• Experience with networks protocols, MPLS, SD WAN, OSPF, EIGRP, BGP, QoS
• Deep Knowledge TCP/IP model
• Desirable
  • Emerging technologies (Agile Method)
  • Script Creation
  • Knowledge of forense analysis
• Certifications
  • Cisco platforms, PMP, ITIL, Six Sigma, Lean, Scrum / Agile, Microsoft Suite (Word, Excel, Visio, PowerPoint, Sharepoint, Teams, MS-Project)