Full Time

Hace 2 semanas

Pachuca de Soto Hgo, Pachuca de Soto (municipio); Estado de Hidalgo, México Expeditors Jornada completa
Company Description Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department. Exceptional Customer Service Exceeds customer expectations by anticipating, understanding and meeting needs. This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees). Job Execution Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. Is punctual and can be relied on for planning purposes. Provides relevant and timely information to co-workers, customers and service providers. Culture Exhibits and promotes the company's 10 cultural attributes: Personal Growth and Development Participates in training within the company's guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate. Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Air Export Files and reporting Use Tree View on daily basis Ensure arrival notices are communicated to overseas and customers Ensure accurate and timely client and vendors billing. Interact with our customers in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved). Meets company standards of 52 hours training per year per employee. Complete mandatory training when required Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. KNOWLEDGE, SKILLS AND BEHAVIOURS: Knowledge: Expeditors training and company policies. Expeditors services, systems and procedures IATA Certification (preferred) Good computer skills (Excel, Word). Fluent in English. Behaviours: Adhere to the company's 10 cultural attributes: TRAINING AND

QUALIFICATIONS:
Training

Requirements:
Meet company standards of 52 hours training per year, including as needed management/leadership training Education and

Experience:
6 months to 1 year related experience and/or training; Horario Laboral: Lunes a Viernes de 08:00 a 18:00 Horas Expeditors ofrece excelentes beneficios Sueldo competitivo Prestaciones superiores a la ley Seguro de vida Seguro de gastos médicos mayores Plan de compra de acciones para empleados Programa de Capacitación y Desarrollo de Personal Expeditors offers excellent benefits Competitive salary Features above the law Life insurance Insurance of major medical expenses Employee Stock Purchase Plan Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.