Customer Success Manager
hace 2 semanas
is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America. As aCustomer Success Manager, you'll manage client onboarding, expansions, and renewals while leveragingtechnical expertisewith astrategic business mindsetto build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.Responsibilities: Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long-term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.Requirements: 2-4 yearsof proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). Excellent verbal and written communication skills with strong customer-facing abilities, including a willingness tomeet clients onsiteand lead business discussions. Experience in identifying upsell/cross-sell opportunities and working closely with Sales. Hands-on experience with onboarding and implementation processes of Salesforce or other CRMs -a must. A can-do approach with strong problem-solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST/PST time zones. Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience.Why Join ?: Work with a dynamic and innovative team in a fast-growing SaaS startup Collaborate with industry-leading clients and gain exposure to cutting-edge technologies Enjoy the flexibility of remote work and a healthy work-life balance Competitive compensation package and opportunities for professional growth and development
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Customer Success Manager
hace 5 días
Juárez, Juárez, Chih., México Relay Human Cloud A tiempo completoCustomer Success ManagerAs a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
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Customer Success Manager
hace 5 días
Juárez, Juárez, Chih., México TITAN A tiempo completoTITAN is a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll...
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Customer Success Manager
hace 2 semanas
Juárez, Juárez, Chih., México Skala A tiempo completoCustomer Success Manager I (Bilingüe Español–Inglés) – 100% Remoto¿Te entusiasma acompañar a clientes en su crecimiento, impulsar adopción de producto y construir relaciones estratégicas de alto impacto?En Skala, estamos buscando un Customer Success Manager I que combine empatía, mentalidad analítica y habilidades técnicas para gestionar el...
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Customer Success Manager
hace 5 días
Juárez, Juárez, Chih., México TITAN A tiempo completoTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager ,...
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Customer Success Manager
hace 2 semanas
Juárez, Juárez, Chih., México Skala A tiempo completoCustomer Success Manager I (Bilingüe Español-Inglés) - 100% Remoto¿Te entusiasma acompañar a clientes en su crecimiento, impulsar adopción de producto y construir relaciones estratégicas de alto impacto?En Skala, estamos buscando un Customer Success Manager I que combine empatía, mentalidad analítica y habilidades técnicas para gestionar el ciclo...
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Customer Success Manager
hace 2 semanas
Juárez, Juárez, Chih., México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America. As aCustomer Success Manager, you'll manage...
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Customer Success Manager
hace 2 semanas
Juárez, Juárez, Chih., México TITAN A tiempo completoTITANis a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America.As aCustomer Success Manager, you'll manage...
-
Customer Success Manager
hace 2 semanas
Juárez, Juárez, Chih., México TITAN A tiempo completois a no-code, web-based, fast-paced, growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hireCustomer Success Managersto join our growing Customer Success team in North America. As aCustomer Success Manager, you'll manage...
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Customer Success Manager
hace 1 semana
Ciudad Juárez, México Relay Human Cloud A tiempo completoCustomer Success ManagerAs a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
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Customer Success Manager
hace 1 semana
Ciudad Juárez, México Relay Human Cloud A tiempo completoCustomer Success Manager As a Customer Success Manager, you will be the primary point of contact for our valued clients, ensuring their satisfaction and success with our products and services. You will build strong relationships, understand customer needs, and provide tailored solutions to enhance their experience. Key responsibilities include onboarding new...
