SAP Global Trade Services
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Job Description
We are seeking an experienced SAP Global Trade Services (GTS) Consultant to provide Application Management Services (AMS) support for SAP S/4HANA and SAP GTS environments. The consultant will be responsible for supporting global trade compliance processes, customs management, export/import controls, sanctioned party screening, preference management, and integration between SAP GTS and SAP S/4HANA. The role involves incident resolution, enhancements, business process support, compliance monitoring, and ensuring seamless operations within a global support model while meeting SLA and regulatory requirements.
Key Responsibilities AMS Support & Operations
- Provide L2/L3 production support for SAP GTS processes and integrations.
- Monitor and support daily business operations related to international trade compliance and customs management.
- Resolve incidents, service requests, and production issues within agreed SLAs.
- Perform root cause analysis (RCA) and implement preventive solutions.
- Support month-end, quarter-end, and year-end business-critical activities.
SAP GTS Functional Support Support and maintain the following SAP GTS processes:
Compliance Management
- Sanctioned Party List (SPL) Screening
- Embargo Checks
- Export Control Classification
- License Determination and Management
- Legal Control Processing
Customs Management
- Export Declaration Processing
- Import Declaration Processing
- Customs Duty Management
- Bonded Warehouse Processes
- Customs Communication Interfaces
Integration & Technical Support
- Support integration between SAP GTS and SAP S/4HANA/ECC.
- Monitor IDOCs, RFCs, BAPIs, and middleware interfaces.
- Coordinate with PI/PO, CPI, Basis, Security, and Functional teams for issue resolution.
- Troubleshoot master data and transactional data replication issues.
- Support interface testing and deployment activities