Senior Site Reliability Engineer/DevOps

hace 4 semanas

Juárez Juárez Chih, México Royal Caribbean Group A tiempo completo

Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Royal Caribbean Group’s Global eCommerce has an exciting career opportunity for a full time Site Reliability Engineer reporting to the Sr. Manager, Site Reliability Engineer

Site Reliability Engineer (ASRE) will assist the SRE team in support of the Royal Caribbean website ($183M gross revenue in 2021) using application and user performance data to guide informed decision making. The ASRE will use site performance metrics collected by various sources and tools to support the following tasks: the initial triage of critical production incidents, analysis of bugs, implementing best practices in site reliability engineering, optimizing infrastructure, ensuring seamless collaboration between internal teams and external service providers, among other operational initiatives.


Performs analysis of incident impact on site to determine the root cause by reviewing performance data, including end user experience, application metrics, and infrastructure metrics
Synthesizes and communicates incident details to the production team, stakeholders, including executive level stakeholders.
Provides insight into application performance metrics (errors, exceptions, baseline violations,
Understands key performance metrics (traffic volumes, booking volumes, response times, etc.)
Ensure System Reliability and Performance

Understands high level view website operations to identify performance trends between business processes
Performs daily governance of application monitoring software.

Slack, Teams) with the scrum and marketing teams.

Minimum Years of Experience: 3-6 years in Site Reliability Engineering (SRE), DevOps, QA, or a related IT operations role. Fresh graduates are welcome to apply.


Proficiency in cloud platforms such as AWS, AWS Elastic Beanstalk.
~ Advanced knowledge of monitoring and logging tools (AppDynamics, DataDog, Splunk, New Relic, etc).


It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

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