Cash Application Analyst
hace 3 semanas
- Coordinate and execute the posting of payments to customer accounts and invoices.
- Manage a high volume of payment applications including ACH, E-Checks, Lockbox and Credit Cards.
- Prepare reporting for internal teams on the application of specific payment types.
- Resolve credit card transaction failures and identify system issues.
- Maintain chargebacks and pursue resolution.
- Communicate with customers on account issues and payments processed.
- Partner with various cross functional teams, including Sales, Sales Operations, and Customer Care, to resolve customer issues timely and accurately.
- Ensure accurate customer records through proper account reconciliations.
- Apprise management of any possible bad debt exposure.
- Strictly adhere to internal policies and processes.
- Maintain detailed notes within SAP and on Aging regarding collection efforts. Initiate timely follow-up with customers and cross functional team members to ensure all issues are resolved.
- Facilitate professional communication and relationship building, required for effective collections.
- Perform other related duties or special projects as assigned.
It would be WOW if you would bring this in:
- Degree in Accounting or Finance preferred or equivalent work experience in a related field.
- 5+ years of Cash Applications experience is required.
- B2B cash applications experience, manufacturing preferred.
- Excellent interpersonal communication aptitude with the ability to work well within a team setting as well as with internal and external customers.
- Strong understanding of Microsoft Excel using tables, pivot tables, advanced functions, and compound functions.
- Working knowledge of SAP.
- Ability to review processes and identify improvements to develop best practices.
- Disciplined work ethic and the capability to handle multiple projects.
- Self-starter with the ability to work independently with minimal supervision. Integrity, humility, ability to multitask, prioritize responsibilities and complete work timely.
- Must be fluent in spoken and written English.
- 30% Aguinaldo
- 12 Vacation days and 50% Vacation bonus
- Saving Fund and Food Vouchers 10% of salary
- SGMM
- Life Insurance
- Aid for birth, marriage, or death.
- Annual Performance Bonus (10% of monthly Salary).
At Kärcher, a team of 15,330 people in 80 countries is working together to make the world a cleaner place. As a family company with a focus on sustainability, we firmly believe that the important things in life need extra care to ensure they stand the test of time and preserve their value in future too. We offer WOW solutions around the world for cleaning and care. In the everyday and in the extraordinary. With WOW products and WOW services.
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