Business Product Operations Manager

hace 11 horas


Juárez Juárez Chih, México Du Xiaoman Technology A tiempo completo

Position Title : Product Operations Manager Location : Mexico City User Lifecycle Management : Develop localized acquisition/activation/retention/monetization strategies (via local channels, partnerships, personalized initiatives) aligned with Mexican user habits. Product Operations : Monitor daily product performance, resolve operational issues, collect user feedback, and collaborate on feature testing/optimization with the product team. Data & Performance : Track core metrics (CAC, conversion, retention, LTV, default rate) via Excel/SQL/Tableau; analyze data to iterate strategies and report insights. Compliance & Risk : Ensure operational compliance with Mexican regulations (Condusef, Buro de Crédito, data privacy laws); Align with local sales/marketing/partners; act as a liaison between regional HQ and local teams to share market insights. 3+ years in fintech product operations, or a similar role, proven track with credit/BNPL products and user lifecycle management. ~ Experience with project management tools is helpful. ~ Proficiency in Excel , SQL, Tableau/Power BI; data-driven decision-making. ~ Bachelor's degree in Business, Marketing, Finance, or related fields (master's a plus). ~ Language: Spanish, English, preferably Chinese.



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