Technical Support Engineer

Sinclair is looking for a Technical Support Engineer in Mexico, CDMX. The role's mission is to ensure proper service delivery in the country (time & quality-wise).ResponsibilitiesProvide technical support to customers and the sales area.Ensure good service and its coordination in the country.Manage local repair shop.Perform preventive and corrective...

- Provide exceptional software application support via phone, email, and remote access using third-party remote control software. - Manage and resolve cases using Salesforce or a similar CRM system. - Accurately document issues and solutions promptly. - Escalate and seek assistance when necessary. - 5 YoE in a similar role - Technical experience in the...

A leading IT services company that helps businesses monitor and support cloud and data services infrastructure networks, is looking for its next Technical Support Engineer. Requirements: - 5 years of Techincal Support Experience in either networking or security - Bachelor's degree in Computer Science, Computer Technology, related technical discipline, or...

Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a Technical Support Engineer with a strong focus on hardware support for enterprise-grade servers within hyper-converged infrastructure environments. This role involves providing remote assistance to field engineers during hardware replacement activities for servers managed by a Nutanix...

Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers.Accurately and efficiently log all issues and status updates in our internal tracking system.Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.Evaluate and provide...

Join to apply for the Technical Support Engineer Manager role at MicrosoftWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by...

Fortinet is seeking a skilled technical account oriented professional in Mexico City to support advanced troubleshooting on Fortinet products and guidance on configurations and network information. You will collaborate with L3 and development teams and maintain customer relationships throughout case resolution.The role emphasizes cross-functional...

OverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...

We are looking for a Level 2 Technical Support Engineer to work with and across all functional areas of the company to resolve customer issues and achieve high levels of customer satisfaction.The right candidate will be an empowered self-starter familiar with working in a fast-paced environment.The position will have the responsibility to work with customers...