Technical Support
hace 3 semanas
Location: Mexico City – Chapultepec (Hybrid: at least 3 days per week in-office) Type: Full-time Reports to: Mexico Country Manager CRiskCo CRiskCo is a fast-growing fintech company transforming how financial institutions assess and manage SME credit risk. We use AI-driven analytics and SAT data to create powerful, real-time insights for banks, SOFOMs, and financial platforms across Mexico and LATAM. Our platform processes millions of transactions monthly, serving big brands clients. We're expanding our Mexico City team to support our clients and scale our operations using AI and automation. The Role We're looking for a Technical Support & AI Operations Specialist — a hands-on problem solver who thrives at the intersection of technology, data, and customer success. You'll be responsible for providing first-tier technical support to our clients, ensuring fast and efficient handling of requests, and helping us build smarter internal processes with AI-powered tools. What You'll Do - Monitor and manage the support queue — respond to incoming client requests, track their status, and ensure timely resolutions. Communicate with internal teams — provide updates to our support and operations teams regarding client application status and performance. Manage users and permissions — handle user accounts, authentication, and client-level access controls. Develop AI-based automations — use Vibe Coding and other no-code/AI tools to build small-scale applications that enhance team productivity and support efficiency. Document processes and learnings — maintain clear documentation of solutions, automations, and client configurations. Who You Are - You have hands-on experience with SQL and basic database work. You have a technical background — experience supporting APIs, software systems, or SaaS platforms. You are curious and eager to learn, with a strong sense of independence and ownership. You have a genuine interest in AI, automation, and data-driven problem solving. Experience or familiarity with Vibe Coding, Make, n8n, Bubble, or other no-code tools is highly valuable. You enjoy improving workflows, experimenting with AI tools, and building solutions that make teams more efficient. BSC in Computer Science or Engineering or equivalent degree is a must. Ability to communicate and work with English is a must Why Join CRiskCo - Be part of a leading fintech innovator transforming SME credit intelligence across LATAM. Work closely with global AI and data experts based in Tel Aviv and Mexico City. Have the opportunity to build real automations and AI tools from day one. A collaborative, learning-driven environment where creativity and curiosity are encouraged. How to Apply Send your CV or LinkedIn profile and a short note on why you're interested in this role to: apply@criskco.com (Subject: "Technical Support & AI Operations Specialist – Mexico")
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Technical Director
hace 6 días
Juárez, Juárez, Chih., México MOVA TECH A tiempo completoJob Responsibilities: # Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. # Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. # Daily Tech Support: Provide daily maintenance guidance and remote troubleshooting support to local service...
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Technical Director
hace 22 horas
Juárez, Juárez, Chih., México MOVA TECH A tiempo completoJob Responsibilities: # Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. # Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. # Daily Tech Support: Provide daily maintenance guidance and remote troubleshooting support to local service...
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Technical Director
hace 22 horas
Juárez, Juárez, Chih., México Dreame Technology A tiempo completoJob Title: Latin America Technical ManagerJob Responsibilities: Technical Training: Conduct online and on-site technical training for LATAM service providers and clients. Spanish Documentation: Prepare all Spanish technical materials (Service Manuals, BOMs, FAQs) for product launches. Daily Tech Support: Provide daily maintenance guidance and remote...
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Technical Support Engineer
hace 2 semanas
Juárez, Chihuahua, México Customer A tiempo completoHi, I'm Debbie, a Technical Support Manager at I'm looking for a Technical Support Engineer to join our team based in the Australia.As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating...
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Technical Asset Manager
hace 3 semanas
Juárez, Juárez, Chih., México CTG Latam A tiempo completoa leading renewable energy company, is seeking a Technical Asset Manager to join its Operations & Maintenance (O&M) team in This role is responsible for ensuring the technical integrity, performance, and contractual compliance of the photovoltaic assets under management. The position acts as the technical counterpart between Corporate teams, Site...
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Technical Asset Manager
hace 3 semanas
Juárez, Juárez, Chih., México CTG Latam A tiempo completoCTG LATAM , a leading renewable energy company, is seeking a Technical Asset Manager to join its Operations & Maintenance (O&M) team in Mexico City . This role is responsible for ensuring the technical integrity, performance, and contractual compliance of the photovoltaic assets under management. The position acts as the technical counterpart between...
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Technical Asset Manager
hace 3 semanas
Juárez, Juárez, Chih., México CTG Latam A tiempo completoCTG LATAM , a leading renewable energy company, is seeking a Technical Asset Manager to join its Operations & Maintenance (O&M) team in Mexico City . This role is responsible for ensuring the technical integrity, performance, and contractual compliance of the photovoltaic assets under management. The position acts as the technical counterpart between...
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Technical Sales Support Engineer
hace 22 horas
Juárez, Juárez, Chih., México GEA Group A tiempo completoA recognized global company is looking for a Sales Support Engineer for its offices in México City. Responsibilities / Tasks Generate quotes for spare parts, upgrades, and customizations for clients in the region. Manage customer orders from the region, ensuring efficient and high-quality service. Coordinate with the Supply Chain department for purchasing...
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Technical Support Analyst
hace 2 semanas
Juárez, México Thomson Reuters A tiempo completo**Technical Support Analyst** Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you. Join our team! Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools...
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.NET Support Engineer
hace 6 días
Juárez, Juárez, Chih., México Pyramid Consulting, Inc A tiempo completoThe .NET Support Engineer will provide technical support and maintenance for applications built on the .NET framework. The ideal candidate will have strong problem‐solving abilities, experience in troubleshooting, and a solid understanding of .NET, SQL, and Core Java technologies. Responsibilities Provide L2/L3 support for .NET-based applications, ensuring...
