Customer Care Order Entry Representative

Hace 2 días

Benito Juárez Ciudad de México, Ciudad de México Adecco Jornada completa

Customer Care Order Entry Representative

Mexico City | Hybrid Work Schedule

We are looking for a talented professional to join our Customer Care team , supporting order processing and information management for the Latin America region.

What will you do?

  • Receive and review customer orders and information via email.
  • Enter and process information accurately in internal systems.
  • Review orders to ensure information is complete and accurate.
  • Follow up on order processing and authorization requests.
  • Generate order-related reports and documentation.
  • Collaborate with internal teams across Mexico, Latin America, and the United States.
  • Process order changes, cancellations, and revisions as required.

What are we looking for?

  • Experience in Order Entry, Order Management, Customer Service, Back Office, Sales Support, or administrative processing .
  • Strong attention to detail and accuracy in data entry.
  • Proficiency in Microsoft Excel, Word, and Outlook .
  • SAP experience
  • Advanced English (C1 level) is required to review and process information in English.
  • Strong organizational and follow-up skills.
  • Minimum of 1 year of experience in a similar position.

Work Schedule

Hybrid – 3 days in the office and 2 days working remotely.

Office: Monday, Wednesday & Thursday

Remote: Tuesday & Friday

If you have experience in order processing, operations, Customer Service, or Back Office and have C1-level English , we would love to hear from you

Apply by sending your CV or message me directly for more information.

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