CCTV Security Supervisor

Company Description Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Security Supervisor will be responsible for supervising the daily security operation of the hotel, ensuring the protection of guests, team members, visitors, suppliers, facilities and assets of This role supports incident prevention, access control, security patrols, emergency response and compliance with internal policies, always maintaining a professional, discreet and service-oriented approach. As part of a lifestyle hotel, the Security Supervisor must balance safety and prevention with a warm, smooth and guest-focused experience aligned with Hyde's personality. Duties & Functions Supervise the security team during the assigned shift, ensuring proper coverage in key hotel areas. Supervise access control for team members, suppliers, contractors, visitors and incoming goods. Monitor CCTV cameras, logs, incident reports and available security systems. Support the execution of emergency, evacuation, first aid, fire prevention and crisis management protocols. Ensure compliance with internal policies, work rules, security procedures and brand standards. Maintain constant communication with Front Office, Housekeeping, Engineering, Food & Beverage, People & Culture and other departments. Provide discreet and professional support in situations involving guests, team members or visitors, always protecting the hotel's image. Supervise the proper use of radios, keys, access controls, badges, logs, emergency equipment and security tools. Follow up on lost and found items, missing assets, internal investigations and special security requests. Support team training on security procedures, service standards, emergency response and risk prevention. Ensure the team maintains impeccable grooming, professional communication and a service-oriented attitude. Support events, activations, VIP arrivals, groups or high-traffic situations when required. technical studies or courses in Security, Civil Protection, Risk Prevention, Criminology, Administration or a related field will be valued. Minimum of two years of experience in private security, hospitality, shopping centers, corporate buildings, restaurants, entertainment venues or high guest-contact environments. Previous experience as Security Supervisor, Lead Security Officer, CCTV Operator, Shift Leader or similar role will be highly valued. Knowledge of access control, preventive patrols, CCTV, logs, incident reports and security protocols. Excellent grooming, verbal communication and service attitude. Availability to work flexible schedules, rotating shifts, weekends, holidays and overnight shifts when required. Intermediate English required. Basic knowledge of digital tools, email, reports and security systems. Passion for hospitality, service and creating safe, respectful and memorable environments. The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand. Discounts across the entire Ennismore family of brands.