Restaurant Supervisor

Company Description Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Restaurant Manager will be responsible for leading the daily restaurant operation, ensuring an authentic, dynamic and memorable guest experience aligned with the lifestyle spirit of This role oversees the service team, ensures operational standards are consistently delivered, drives guest satisfaction and supports an efficient, profitable and high-quality restaurant operation. This position requires a hands-on leader with strong floor presence, positive leadership, guest-focused mindset and solid experience in Japanese food service, including menu knowledge, service sequence, presentation standards, cultural understanding, specialized ingredients and close coordination with the culinary and bar teams. Duties & Functions Oversee and coordinate the daily restaurant operation, ensuring smooth, efficient and memorable service. Lead, train, motivate and develop the service team, promoting a culture of collaboration, hospitality and excellence. Ensure compliance with service standards, service sequence, grooming, table setup and overall restaurant atmosphere. Supervise Japanese food service, ensuring proper menu knowledge, ingredients understanding, service timing and guest recommendations. Work closely with the culinary team to ensure consistency, quality, presentation and effective communication between front of house and kitchen. Ensure proper handling of orders, checks, payments, billing and restaurant administrative procedures. Participate in strategies to increase revenue, promote menu items, beverages, special experiences and restaurant events. Ensure compliance with hygiene, food safety, alcohol service, health and safety regulations and internal policies. Control operating inventories, small equipment, glassware, chinaware, silverware and service supplies. Follow up on training, brand standards, daily briefings and internal communication. Collaborate with other hotel departments to ensure an integrated guest experience, especially culinary, bar, stewarding, front office, events and finance. Degree or diploma in Hospitality Management, Culinary Arts, Tourism, Restaurant Management or a related field preferred. Minimum of three years of experience in restaurant supervision or management, preferably in lifestyle hotels, high-volume restaurants, fine dining, Japanese concepts or specialty restaurants. Proven experience in Japanese food service is required. Knowledge of concepts such as sushi, sashimi, robata, izakaya, omakase, ramen, tempura, nigiri, maki and basic pairing with Japanese beverages will be highly valued. Strong understanding of specialty restaurant service standards. Experience leading service teams in high-volume operations with high quality standards. Commercial mindset, with the ability to drive sales, special experiences and guest satisfaction. Ability to work under pressure, with flexible schedules, weekends, holidays and rotating shifts. Intermediate to advanced English required; fluent conversational English is highly valued. Knowledge of hygiene, food safety standards and responsible alcohol service. Genuine service attitude, warm hospitality and passion for creating memorable experiences. The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand. Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity. Discounts across the entire Ennismore family of brands.