Client Service Representative
Hace 4 días
Monterrey NL, Monterrey (municipio); Estado de Nuevo León, México
Optimas Solutions
Jornada completa
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Customer Service Representative (Tier 3)
Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. Customer Service Representative
to join our customer service team. Customer Interactions and support: Create, investigate and expedite hot orders to address urgent customer needs.
College education or bachelor's degree required. 4+ years of customer service experience, preferably in a distribution, fastener background.
Excellent communication and interpersonal skills Strong organizational skills with the ability to manage multiple tasks and priorities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems Attention to detail and accuracy in data entry and documentation
Full-time position, Monday through Friday (US Hours), with occasional overtime as required.
Office-based role
In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.