Customer Service Operations
hace 4 días
CUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are seeking a Customer Service Operations to support order flow, resolve issues, and enhance the end-to-end customer journey. Responsibilities Identify and assess customer needs; provide efficient, accurate solutions and follow through to resolution. Coordinate with Supply Chain, Logistics, Warehouse, Design, and Sales to obtain information and resolve issues (order status, shipments, returns, quality concerns, etc.). Monitor order and shipment exceptions; escalate and help clear blockers to ensure on-time delivery. Capture customer feedback and recurring pain points; collaborate with the team to improve processes and the overall customer journey. Qualifications Minimum 2-3 year of experience in Customer Service, Operations, or a related role. Hands-on experience with Supply Chain or Logistics workflows (e.g., orders, fulfillment, shipping, returns) required. High proficiency in English—both verbal and written. Strong problem-solving skills; able to take ownership and drive issues to closure. Exceptional attention to detail and organizational abilities. Experience with customer service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office (Excel, PowerPoint, Word); quick to learn additional tools (ERP/WMS/CRM a plus). Ability to manage multiple tasks in a fast-paced environment. Bachelor’s degree in business, marketing, supply chain, or a related field preferred. Basic knowledge of the sports industry and product assortment processes is a plus. Who You Are Excellent time-management and prioritization skills; comfortable handling multiple requests simultaneously. Strong interpersonal and communication skills; able to communicate effectively at all levels. Flexible and adaptable to rapid changes in the work environment. Highly detail-oriented with a commitment to accuracy and follow-through.
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Customer Service Operations
hace 4 días
Ciudad de México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONSCompany Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Customer Service
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Ciudad de México Elevate and Delegate A tiempo completoWe are seeking a reliable, customer-focused professional to support our self-storage operations. This role is ideal for a strong communicator with excellent customer service skills, solid technical aptitude, and the flexibility to assist across multiple areas of the business. Explaining billing statements and account details Resolving general customer...
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Customer Service Operations
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Ciudad Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Customer Service Operations
hace 3 días
Ciudad Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus...
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Customer Service
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Ciudad de México, Ciudad de México Sidekick A tiempo completoAbout SidekickAt Sidekick, our mission is simple: help people recover faster from persistent injuries. Trusted by Olympic champions and everyday athletes, our products have been featured in Men's Health, Running Magazine, and more. With 94% of users reporting relief from chronic pain, we're on a mission to become the go-to injury relief brand.Customer...
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Customer Service Operations
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Naucalpan de Juárez, México Maxima Apparel A tiempo completoCUSTOMER SERVICE OPERATIONS Company Overview Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent...
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Customer Service
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Ciudad de México Elevate and Delegate A tiempo completoSalary Range: $1200 - $1800 per monthOverview We are seeking a reliable, customer-focused professional to support our self-storage operations. This role is ideal for a strong communicator with excellent customer service skills, solid technical aptitude, and the flexibility to assist across multiple areas of the business. In addition to handling customer...
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Customer Service
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Valle de Chalco, México Deuna A tiempo completoA leading apparel company in Mexico is seeking a Customer Service Operations specialist to support order flow and enhance the customer journey. The ideal candidate will have 2-3 years of experience in customer service or operations and proficiency in English. Responsibilities include coordinating with various internal teams, providing efficient solutions,...
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Customer Service
hace 1 semana
Valle de Chalco, México Deuna A tiempo completoA leading apparel company in Mexico is seeking a Customer Service Operations specialist to support order flow and enhance the customer journey. The ideal candidate will have 2-3 years of experience in customer service or operations and proficiency in English. Responsibilities include coordinating with various internal teams, providing efficient solutions,...
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Customer Service Specialist
hace 4 días
Ciudad de México Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
