Accounts Receivable Cash Applications Clerk

Hace 3 días

Monterrey NL, Monterrey (municipio); Estado de Nuevo León, México Hunter Douglas, Inc. Jornada completa
Hunter Douglas is the world's leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we've defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. At each location, we pride ourselves on exemplary safety and employee-first standards, pioneering production processes to be best in class. Our focus on quality and growth makes us an employer of choice and helps us maintain our culture of excellence. Process, research, and resolve exceptions relating to customer invoices and payments. Ensures all credit and accounts receivable responsibilities are executed according to established policies and procedures in an efficient, timely, and accurate manner. This position requires full professional fluency in English, with a strong emphasis on verbal communication skills to ensure effectiveness in customer phone interactions related to collections and account resolution. Alert Supervisor of any accounts that need credit limit adjustments and communicate decisions to customers. Answer all voice-mails in a timely manner and respond to all customer inquiries. Notify customers of unused credit balances and duplicate payments. Participate in special projects as assigned. Associate's or Bachelor's degree in Accounting, Finance, or Business Administration is preferred. Fluent in English with strong verbal and written communication skills; Proficient in use of ERP-based receivables software. Knowledge of the principles of credit and accounts receivable collections. Proficient in Microsoft Word and Excel. Ability to work independently with limited supervision; Generous benefits package including major medical expenses and life insurance