Last Mile Program Manager, Amazon Logistics

hace 3 semanas


Monterrey NL, México Amazon A tiempo completo
Last Mile Program Manager, Amazon Logistics

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. Last Mile Program Manager (Business coach) finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.

As a Last Mile Program Manager, you will partner with DSP owners assigned to delivery stations. The Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

Key job responsibilities
On a daily basis, Last Mile Program Manager are responsible for:
- Supporting owners as they onboard to the program and prepare to launch.
- Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.
- Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.
- Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.
- Willingness to travel (20%).

About the team
At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Partners) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, we support our Delivery Station teams to ensure that millions of packages reach their final destination as efficiently as possible.

We are open to hiring candidates to work out of one of the following locations:

Monterrey, NLE, MEX BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 5+ Years of general experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Fluent English

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Posted: April 16, 2024 (Updated about 1 hour ago)

Posted: April 25, 2024 (Updated about 1 hour ago)

Posted: March 18, 2024 (Updated about 1 hour ago)

Posted: May 7, 2024 (Updated about 2 hours ago)

Posted: April 8, 2024 (Updated about 3 hours ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr
  • Area Manager, Last Mile

    hace 4 semanas


    Santiago, N.L., México Amazon A tiempo completo

    Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our...


  • Santiago, N.L., México Amazon A tiempo completo

    Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our...


  • Guadalupe, N.L., México Amazon A tiempo completo

    The Loss Prevention Manager leads the effort to efficiently and effectively provide security services and asset protection within the assigned locations. Responsibilities include Theft investigations, Workplace Violence/Workplace Incident Management, interviews, and Physical Security of buildings. - This role is not remote, the work place is Apodaca,NL -...


  • Santiago, N.L., México Amazon A tiempo completo

    Sort Center Operations Manager, QRO5 Sort Center DESCRIPTION Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Sort Center (Inbound, Sortation, Outbound) as Change Ops. Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    As a world class asset-based carrier, Charger Logistics specializes in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo. We are currently expanding our operations in Monterrey, NL and are looking for...

  • Logistics Account Manager

    hace 4 semanas


    Monterrey, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...


  • Monterrey, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed Bachelor’s Degree. - B2+ English advanced level. - 5+ years experience within a warehouse, manufacturing or distribution center environment. - Solid experience as responsible of the execution and strategy for Loss Prevention activities for a physicals site (Fabric, warehouse, retail store, etc.) The Loss Prevention Manager leads the effort to...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...


  • Monterrey, México Faurecia A tiempo completo

    Job Description New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s...

  • Logistics Manager

    hace 1 mes


    Monterrey, México AutoZone A tiempo completo

    Logistics Manager **Position Purpose** This AutoZoner is responsible for manage a Transportation annual budget of $ 25,000,000 USD, improve, and develop the best logistics options for the Supply Chain. **Primary Accountabilities** - Supervise and coach AutoZoners and 3PL employees who move merchandise between AutoZone Vendors and Distribution Center and...


  • Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Representative** Reports To**: Client Logistics Manager** Location**:Monterrey, N.L. **México** Redwood Logistics is your strategically integrated logistics provider that understands our customers’ unique needs. Throughout our 20-year history, we’ve grown and evolved our range of offerings to create a family of companies that can...


  • Guadalupe, N.L., México Amazon A tiempo completo

    Procurement Analyst, Procurement Analyst At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. As a Purchasing Assistant for the Amazon Logistics...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    **_We’re proud to say we’ve been named one of "Super Empresas Expansión 2023 Top Companies_**. Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to...


  • Monterrey, México Redwood Logistics A tiempo completo

    **Client Logistics Representative** Reports To**: Client Logistics Manager** Location**:Monterrey, N.L. **México** Environment**: Remote** **Work Schedule**: This position is **full-time** and **remote** **Sunday through Thursday** from **11:00 PM to 8:00 am **(local time). - _Please note that training will be the first several weeks on the day shift...


  • Monterrey, México Faurecia A tiempo completo

    New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter...

  • Lead Accounting Manager

    hace 4 semanas


    Monterrey, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room...


  • Monterrey, N.L., México Charger Logistics A tiempo completo

    Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide...


  • Monterrey, N.L., México Amazon A tiempo completo

    The On Site Medical Representative (OMR) will serve as the site’s medical representative in the Sort Center. The OMR will provide functions such as: provide First aid treatment to injured employees, proactively analyze tasks for potential safety issues, participate in the workers’ compensation process, and implement a site wellness program....