Manager â Services Development

Manager â Services Development (Assisted Growth Programs)

Location:

Mexico

Reporting to:

Head â Assisted Growth Programs & Product

About Wadhwani Accelerate

Wadhwani Accelerate works with growth\-oriented SMEs to help them scale revenues, enter new markets, expand in domestic and export markets and overcome execution bottlenecks that hyper growth companies typically face. Our model focuses on

productizing growth consulting

by standardizing recurring growth challenges into structured, outcome\-oriented service offerings delivered by curated experts.

Role Overview

The

Manager â Services Development

will play a critical role in building and scaling the âservices layerâ of Wadhwani Accelerateâs Assisted Growth Programs.

The role sits at the intersection of

product design, expert network development, and service delivery enablement . The individual will help convert growth challenges faced by SMEs into clearly defined, repeatable service offerings and build a high\-quality panel of domain experts who can deliver these services across regions.

This is a builder role suited for someone who enjoys

creating structure out of complexity , working closely with experts, and scaling professional services in a semi\-productized model.

Key Responsibilities

1. Services & Product Development

Work with the Program Head â Accelerate to translate

growth archetypes

(e.g., export expansion, domestic scaling, channel growth, customer segmentation) into structured service offerings.

Help define service âmodulesâ across key execution hurdles such as:

Working capital & finance

Sales process & capability

Market entry & channel strategy

Product readiness & positioning

Regulatory & compliance

Support the creation of a

service matrix

(growth archetype à execution hurdle) and clearly articulate scope, outcomes, effort, and delivery format for each service.

Assist in defining differentiated service bundles for

Accelerate Select, Accelerate Core

cohorts based on advisory hours, delivery format, and expert seniority.

2. Expert Network Building & Management

Identify, onboard, and manage a curated panel of

regional and national experts

across domains such as exports, sales growth, compliance, finance, and product strategy.

Build strong working relationships with experts across Gujarat, Maharashtra, Tamil Nadu, Karnataka, and Uttar Pradesh.

Define engagement models for experts (retainer, per\-assignment, cohort\-based delivery, workshops, 1:1 advisory).

Ensure experts are aligned to Wadhwani Accelerateâs service standards, outcomes, and delivery formats.

3. Service Enablement & Quality Assurance

Work with program and operations teams to ensure smooth deployment of services to ventures.

Help standardize service delivery through playbooks, templates, diagnostic frameworks, and checklists.

Monitor service quality, expert effectiveness, and venture feedback to continuously improve offerings.

Support pilots of new services and refine them before scaling.

4. Cross\-Functional Collaboration

Collaborate closely with Program, Partnerships, Impact, and Operations teams to align services with cohort needs and outcomes.

Provide inputs into pricing logic, effort estimation, and scalability considerations for services.

Support internal documentation and knowledge management for service offerings.

Candidate Profile

Education & Experience

MBA from a reputed institute.

5â7 years of work experience in consulting, SME advisory, professional services, program management, or ecosystem\-focused roles.

Skills & Capabilities

Strong ability to

structure ambiguous problems

into clear service offerings.

Experience working with or managing