Senior Change Management Consultant

Organizational Change Management – Senior Consultant – Americas Delivery Mexico (ADMX)

Are you an experienced, passionate pioneer in technology? An Organizational Change Management (OCM) Senior Consultant who wants to work in a collaborative environment? As an experienced OCM Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients.

ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines. ADMX is in Queretaro, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society.

Work you’ll do/Responsibilities

As a Senior Consultant, you will work with diverse global clients across a wide range of industries. You will have a variety of client facing responsibilities such as diagnosing issues using advanced analytical techniques, interviewing staff, formulating and making recommendations, and helping clients implement proposed solutions. You will act as a strategic advisor to clients and assist them with Change Management design, development, and delivery necessary to successfully implement and adopt new technologies or business processes. You will do this by performing the following job responsibilities, among others:

• Support design, development and delivery of communication materials and communication while executing the overall project timeline and key milestones while employing research and analytical thinking in project work.

• Learn, apply, and communicate business-related concepts and ideas.

• Utilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguity

• Execute ideas and concepts effectively under pressure with tight deadlines.

The Team

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Qualifications

Required

• 6-10+ years of consulting and/or industry experience.

• Completion of coursework (Egresado) in any pertinent field or industry.

• Responsible for supporting and leading project workstreams and/or teams.

• Identifies key drivers, defines problems, and proposes solutions.

• Advanced English level.

• Background in Digital Communication Tools.

• Proficiency in designing and editing communication materials.

• Strong strategic planning and project management skills.

• Excellent leadership and team management skills.

• Proficiency in using communication software and platforms, such as email marketing software, social media platforms, and design software.

• Strong analytical skills to evaluate communication data and effectiveness.

• Strong interpersonal skills and the ability to engage with various stakeholders.

• Ability to work under pressure and manage crises.

• Commitment to ethical communication standards and knowledge of relevant laws.

• Adaptability and openness to continuous learning.

Applicants must be legally authorized to work in Mexico at the time of hire; limited sponsorship may be available for this role based on business needs and applicable law.

Preferred

• Master’s degree, preferably in business, management, human resources, instructional design, education, organizational behavior, or psychology; or equivalent experience.

• +7 years of experience in industry or consulting in communication and development/organization design/change management/digital and cloud solutions space.

• Familiarity with ERP systems, e.g. Workday/Oracle/SAP.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute to their unique perspectives, and make a difference individually and collectively. It enables us to l