Associate Manager
hace 4 semanas
- Proactively identifies and communicates issues and proposes and implements solutions for continuous improvement regarding processes, cost, service, and profitability.
- Establish and maintain effective customer relationships through professional and timely communications, and inquiry responses.
- Ensure CSS and Team Leaders achieve their goals and meet day-to-day operations’ needs.
- Coordinate Capacity assignment according to Customer’s requirements and needs with Procurement/Capacity team that meet Uber Freight’s financial and service expectations.
- Monitor the team’s performance.
- Secure and request automatization of rates in TMS.
- Ensure carrier performance meets customer expectations - Internal performance metrics.
- Make strategic transportation & volume commitment decisions with the Capacity and Sales team that positively impact Uber Freight profitability and/or customer costs.
- Communicate service issues to customers or UF management.
- Demonstrate ownership of assigned segments of business.
- Analyze customer and carrier data to identify cost-saving opportunities.
- Assists on onboarding processes for the new projects.
- Track volume and revenues on a weekly basis (Scorecards).
Basic Qualifications
- 3-4 years in Logistics and at least 1-2 year managing personnel.
- Advanced Spanish and English written, oral, and presentation communication skills
Preferred Qualifications
- Knowledge of the Freight Industry.
- Importation and Exportation
- Reporting and Analytics (Ability to run BI reports, validate information; understand reports, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
- Microsoft Excel— knowledge of Microsoft Excel, including but not limited to VLookup, Pivot Tables, and advanced formulas.
#IND23
Qualifications Skills RequiredAdvanced
Advanced
Interpersonal SkillsAdvanced
Microsoft OfficeAdvanced
Customer ServiceAdvanced
Behaviors Required Team PlayerTeam Player : Works well as a member of a group Leader
Leader : Inspires teammates to follow them
Innovative : Consistently introduces new ideas and demonstrates original thinking Detail Oriented
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Ability to Make an Impact
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion
Goal Completion : Inspired to perform well by the completion of tasks #J-18808-Ljbffr
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