Service Engineer

hace 2 semanas

Ciudad de México Intraway A tiempo completo

We are seeking a Service Engineer to join our Telecom Delivery / Implementation team, focused on OSS provisioning and service activation . The role involves implementing, configuring, testing, and supporting OSS solutions for fixed and mobile networks, ensuring successful end-to-end service delivery. Key Responsibilities Implement and configure OSS provisioning and service activation flows Execute end-to-end, integration, and acceptance tests (ATP/UAT) Troubleshoot provisioning issues across multiple OSS and network systems Support cutover, go-live, and post-production stabilization Produce and maintain technical documentation (FDD, integration designs, test evidence) Collaborate with customers, project managers, and cross-functional teams Mandatory Requirements 3+ years of experience in Telecom Service Engineering / Delivery / Implementation Strong knowledge of OSS architecture , provisioning, and service order management Understanding of telecom domains (Fixed and/or Mobile networks) Hands-on experience with APIs (REST/SOAP) and integration testing Experience using Postman or similar API testing tools Ability to work in Linux / Unix environments Basic scripting skills (e.g., Python, Shell, Groovy ) Experience across delivery phases: analysis, build, testing, go-live Strong analytical, problem-solving, and communication skills Nice to Have Experience with service orchestration platforms Knowledge of inventory systems (logical/physical) Test automation experience for provisioning flows Exposure to cloud environments (AWS) Experience in multi-vendor or multi-country telecom projects Fluent English (written and spoken) Profile Fit Delivery-oriented mindset Comfortable in customer-facing technical roles Strong ownership from implementation to stabilization Benefits: Flexible working hours Your vacation is over and you feel that it was not enough? XL Days: unlimited responsible time off. Stay up to date with the latest technology We offer free subscription to training platforms such as Coursera, Udemy, and others Power your language skills with our free English classes. AWS Select Technology Partners: access to partner-only online training, funnels, webcasts, and other valuable assets. You want to keep learning? Virtual training through our internal platforms Extended paternity leave and a progressive return on maternity leave. Baby shower gifts Five and ten-year anniversary special surprise present. We cannot spoil it Referral Program: win a gift card when you refer amazing people like you If that’s not enough and you still want to keep learning – we offer Tech talks and webinars We provide a collaborative environment. We will challenge you to actively propose new ideas and implement cutting-edge technologies. As we are a fast-growing company, you will have the opportunity to develop your professional career according to your interests. If you want to make your next career move, apply now. We are waiting for you

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