Associate BPM Lead
hace 4 días
Associate BPM Lead
Associate III – BPM
Who We Are
Founded in 2016, we’ve become a trusted and valued partner for health plans and providers. We offer a modern integrated ecosystem of healthcare operations, processes, and products, with inherent scalability, efficiency, and predictable outcomes. Our BPaaS delivery solutions work behind the scenes to manage our customers’ complex admin operations, giving them elbow room to focus on their members’ needs and well-being.
Bending cost curves, guaranteeing outcomes, finding paths through roadblocks – that’s our way of life. Our customers count on us to safely navigate them through deadlocks. We have a strong global presence and a dedicated workforce of 4000+ people spread across the world.
Our brand is built on strong foundations of simplicity, honesty, and leadership, and we stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.
You Are
A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue, handle some escalated issues or escalate to a more knowledgeable person to resolve, in alignment with SLAs and assists Lead I – BPM. A Data Associate should independently be able to effectively and efficiently process the transactions assigned in timely manner, clarify complex transactions to others and ensure that quality of output and accuracy of information is maintained, in alignment with SLAs and assists Lead I – BPM.
The Opportunity
- Providing written translation from English to Spanish (the majority); and Spanish to English
- Service Level Agreement (SLAs) specified by the client in terms of quality, productivity and schedule should be managed to ensure 100% adherence.
- Address performance issues and improvement plans of team and self with supervisor.
- Expected to be proficient in the process and domain to ensure quality of transactions and guide the same to the process associates.
What You Need
- Ideal candidates would have worked for a large translation vendor in the past e.g. TransPerfect, Certified Language International
- Languages: English, Spanish
- Certification must be current
- Needs to be able to translate timely; many written translations are needed same day.
- Needs to be a certified translator to translate medical terminology, etc.
At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serves as a compass guiding every action and decision.
Guiding Principles
These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.
Integrity
Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.
People-Centricity
Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.
Simplicity
Simplifying complexity underlines everything we do - this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.
Leadership
Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.
Mission
A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.
#Healthproof
Skills
Healthcare,Language Translator,Document Translation
-
Associate BPM Lead
hace 2 semanas
Guadalajara, México UST Global A tiempo completo2 Openings- Guadalajara**Role description**: **Associate BPM Lead** **Associate III - BPM** **Who we are**: Founded in 2016, we’ve become a trusted and valued partner for health plans and providers. We offer a modern integrated ecosystem of healthcare operations, processes, and products, with inherent scalability, efficiency, and predictable outcomes....
-
Associate BPM Lead
hace 3 días
Guadalajara, Jalisco, México UST HealthProof A tiempo completoRole DescriptionAssociate BPM LeadAssociate III – BPMWho We AreFounded in 2016, we've become a trusted and valued partner for health plans and providers. We offer a modern integrated ecosystem of healthcare operations, processes, and products, with inherent scalability, efficiency, and predictable outcomes. Our BPaaS delivery solutions work behind the...
-
Associate BPM Lead
hace 2 semanas
Guadalajara, Jalisco, México UST Global A tiempo completo2 Openings- GuadalajaraRole description:Associate BPM LeadAssociate III - BPMWho we are:Founded in 2016, we've become a trusted and valued partner for health plans and providers. We offer a modern integrated ecosystem of healthcare operations, processes, and products, with inherent scalability, efficiency, and predictable outcomes. Our BPaaS delivery...
-
Técnico en Mantenimiento
hace 2 meses
Guadalajara, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de**:Técnico de mantenimiento** **Responsabilidades**: Ejecutar el mantenimiento preventivo y correctivo de las instalaciones, maquinaria y equipo conforme al programa. Apoyar en...
-
Técnico en Mantenimiento
hace 4 semanas
Guadalajara, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de**:Técnico de mantenimiento** **Responsabilidades**: Ejecutar el mantenimiento preventivo y correctivo de las instalaciones, maquinaria y equipo conforme al programa. Apoyar en...
-
Tornero Matricero
hace 2 semanas
Guadalajara, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de**:Tornero matricero** **Responsabilidades**: Preparar los materiales, así como ajustar los elementos del proceso y fabricación de troqueles. Intervenir en el proceso de productividad y calidad de...
-
Auxiliar de Mantenimiento
hace 2 semanas
Guadalajara, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de**:Auxiliar de mantenimiento** **Responsabilidades**: Ejecutar el mantenimiento preventivo y correctivo de las instalaciones, maquinaria y equipo conforme al programa. Apoyar en...
-
Master Data Associate
hace 2 meses
Guadalajara, México AstraZeneca A tiempo completo**Master Data Associate** Positions are open to Mexican Citizens and official residents of Mexico. Location: Guadalajara (hybrid) Strong English interpersonal skills required **About the AstraZeneca** AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of...
-
Master Data Associate
hace 1 día
Guadalajara, México AstraZeneca A tiempo completo**Master Data Associate** Positions are open to Mexican Citizens and official residents of Mexico. Location: Guadalajara (hybrid) Strong English interpersonal skills required **About the AstraZeneca** AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of...
-
Auxiliar de Mantenimiento
hace 2 semanas
Guadalajara, Jalisco, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de:Auxiliar de mantenimientoResponsabilidades:Ejecutar el mantenimiento preventivo y correctivo de las instalaciones, maquinaria y equipo conforme al programa.Apoyar en remodelaciones.Mantener el área...
-
Tornero Matricero
hace 1 semana
Guadalajara, Jalisco, México Human Lead A tiempo completoFábrica y comercializadora de sellos (liner/foil) de seguridad, para contenedores de alimentos, bebidas, líquidos en general, busca talento para el puesto de:Tornero matriceroResponsabilidades:Preparar los materiales, así como ajustar los elementos del proceso y fabricación de troqueles.Intervenir en el proceso de productividad y calidad de los productos...
-
Team Lead
hace 1 semana
Guadalajara, Jalisco, México Bosch Group A tiempo completoCompany DescriptionIf you like challenges and willingness to overcome obstacles, we are looking for youBosch was founded in Stuttgart in 1886 by Robert Bosch, our operating areas are in four business sectors; mobility solutions, consumer goods, industrial technology and energy and building technology.Discover in Bosch the ideal place for you. Our products,...
-
Aerie - Sales Lead Jr - Mexico
hace 4 semanas
Guadalajara, México American Eagle Outfitters A tiempo completoPOSITION SUMMARY: The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer’s experience and achieves the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales...
-
Aerie - Sales Lead Jr - Mexico
hace 4 semanas
Guadalajara, México American Eagle Outfitters A tiempo completoPOSITION SUMMARY: The Sales Leader supports the store management team by effectively performing the responsibilities of a LOD by creating a selling culture and enhances the customer’s experience and achieves the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store. The Sales...
-
Associate Business Analyst
hace 3 semanas
Guadalajara, México AstraZeneca A tiempo completo**Introduction to role**: Join us as an Associate Business Analyst, a key player in contributing to business analysis, design, and test activities for large scale/global business change or delivering small scale business change independently. You will be part of our IT team, operating with interactive communication, demonstrating inclusion and cultural...
-
Tech Lead SQL Developer
hace 1 semana
Guadalajara, Jalisco, México Brillio A tiempo completoTech Lead SQL Developer - R :About Brillio:The Opportunity: SQL Developer Tech LeadA solid understanding of data management best-practices and in-depth experience with Microsoft SSIS / SSRS is requiredStrong SQL skills: SQL, SSIS package creation and modifications, T-SQL, ETL, table modifications, stored procedures, functions and triggers.Self-motivated,...
-
Gto Associate Maintenance
hace 4 semanas
Guadalajara, México Ingredion A tiempo completoGTO Program - INGREDION. The Ingredion Global Talent for Operations Program is designed to provide high-caliber early-in-career Chemical Engineering and Supply Chain, talent with targeted developmental opportunities and accelerated global experiences to build a superior foundation in Operations and develop robust leadership capabilities. As a GTO Associate,...
-
Gto Associate Maintenance
hace 2 meses
Guadalajara, México Ingredion A tiempo completoGTO Program - INGREDION. The Ingredion Global Talent for Operations Program is designed to provide high-caliber early-in-career Chemical Engineering and Supply Chain, talent with targeted developmental opportunities and accelerated global experiences to build a superior foundation in Operations and develop robust leadership capabilities. As a GTO Associate,...
-
Gto Associate Maintenance
hace 2 semanas
Guadalajara, México Ingredion México, S.A. de C.V. A tiempo completoGTO Program - INGREDION. The Ingredion Global Talent for Operations Program is designed to provide high-caliber early-in-career Chemical Engineering and Supply Chain, talent with targeted developmental opportunities and accelerated global experiences to build a superior foundation in Operations and develop robust leadership capabilities. As a GTO Associate,...
-
Client Success Associate
hace 1 semana
Guadalajara, México Upper Cervical Marketing A tiempo completo**Client Success Associate: Join Our Mission for Healing** **At UCM Practice Growth Systems, we're not just a digital marketing and consulting agency; we're a team on a mission. Dedicated to the glory of God, we aim to bring hope and healing to sick and suffering people through our partnership with upper cervical chiropractors. Our work is more than a job;...
