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Data Operations Analyst
hace 4 meses
When you join one of our teams, youâll be part of a nimble group thatâs empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You wonât have to look to find growth opportunitiesâready or not, theyâll find you. From retail to government to healthcare, weâre on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think thatâs work worth doing.
Data Operations Analyst, GTM Territory & Insights
Why We Have This Role
The Qualtrics GTM Territory & Insights team is looking for a data operations analyst to join our new CDMX team and maintain an exceptional level of data quality within our global go-to-market data sources. This role is essential to enabling our go-to-market revenue operations and surfacing valuable insights on opportunity areas to our field teams.How Youâll Find Success
- Technical, analytical, and data-oriented, with great troubleshooting and problem solving skills, and an eye for quality and scalability
- Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively while also ensuring accuracy of work through attention to detail
- Able to understand and apply a complex set of rules to work effectively and communicate with global stakeholders
- Takes initiative and learns quickly. Understands expected outcome, absorbs the context, and works proactively to get it done.
How Youâll Grow
- Grow your technical skills across technologies/systems (SQL, Redshift, ETL tools, SFDC, etc) while developing expertise in data management and architecture
- Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth
- Opportunity to help build a team and function team from the ground up
Things Youâll Do
- Maintain and improve data operations, data quality, and standard reporting within our global go-to-market (sales, customer success, and marketing) systems and pipelines
- Create queries, views, and reports; manage operational mappings and logic; execute regular data maintenance and governance processes
- Handle inbound requests for analysis, updates, and support from field teams
- Proactively monitor, flag, and resolve data quality issues; conduct audits and RCA
- Own an entire area of go-to-market data operations: taking projects from start to finish with high quality and impact, acting as the âsubject-matter-expertâ, and collaborating with stakeholders to ensure the data is being used to drive business outcomes
What Weâre Looking For On Your
- 2-7 years experience in SQL, Excel, and visual reporting tools such as Tableau
- Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus
- Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience
- Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science)
What You Should Know About This Team
GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams, including territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics. If you are ready for a new high-impact challenge, we encourage you to apply.Our Teamâs Favorite Perks and Benefits
- Work-life integration is deeply important to us - we have frequent office events, team outings, and happy hour
- Wellness reimbursement - up to the value of MXN 6,250 per quarter can be reimbursed for a variety of wellness activities
- Allowances for meals, transportation, groceries, and more
- We take pride in our office design aiming at fostering creativity
- We believe in sharing Qualtrics' success which is part of the compensation for all employees