Cloud Operations

hace 4 días

Guadalajara, México EPAM Systems A tiempo completo

Description

Are you a seasoned professional with a passion for cloud operations and Linux?

Join our dynamic team at EPAM, a leading global provider of digital platform engineering and software development services.

We are seeking a Cloud Operations/Support Engineer who can provide exceptional support to our customers using Cloud Platform products, solutions, and APIs. If you are self-driven, excited by working on a diverse set of problems, and have a strong focus on results, we want to hear from you

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

#REF_GCP24_MX

Responsibilities

  • Provide support to customers using Cloud Platform products, solutions, and APIs
  • Provide technical assistance as part of a global 24x5-support organization
  • Work closely with Engineers and Product Managers to improve the product and make our customers successful
  • Handle change requests and incident tickets for the remaining Infrastructure Teams
  • Follow notification and escalation procedures

Requirements

  • At least 2 years’ experience as a Systems Engineer or a combination of Networking and System Administrator
  • Strong knowledge of Linux/UNIX and Windows Server
  • Familiarity with scripting (Bash, Shell or Python)
  • Strong understanding of administration (user accounts, permission models, access control)
  • Familiarity with networking (NAT, DNS, firewalls, basic routing, load balancing, etc.)
  • Strong troubleshooting skills and familiarity with common Linux troubleshooting tools

We Offer

  • Career plan and real growth opportunities
  • Unlimited access to LinkedIn learning solutions
  • International Mobility Plan within 25 countries
  • Constant training, mentoring, online corporate courses, eLearning and more
  • English classes with a certified teacher
  • Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
  • Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
  • Flexible work schedule and dress code
  • Collaborate in a multicultural environment and share best practices from around the globe
  • Hired directly by EPAM & 100% under payroll
  • Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
  • Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
  • 13 % employee savings fund, capped to the law limit
  • Grocery coupons
  • 30 days December bonus
  • Employee Stock Purchase Plan
  • 12 vacations days plus 4 floating days
  • Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
  • Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
  • Monthly non-taxable amount for the electricity and internet bills

Conditions

  • By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice and Policy



EPAM Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other protected characteristic under law.

Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will not begin until EPAM Systems receives and approves the results of the background check.

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