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Property Maintenance Coordinator

hace 3 meses

Guadalajara, México Gordian Staffing A tiempo completo

Gordian Staffing, A New Way of HR


We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.


Our Client:


A real estate company providing professional services throughout Chicago, including property management and investment solutions. Their agents and brokers deeply understand local market trends and challenges, whether you're buying, selling, or managing property. Chicago-area residential property owners can rely on them for professional and worry-free multi-family, condos, and townhouse management.


Ther responsibilities as a Maintenance Coordinator are:


  • Process work orders as received.
  • Maintain good rapport with other departments and Regions as well as with property owners
  • Adhere to corporate service inquiry procedure for logging calls.
  • Forward all maintenance issues/requests to the appropriate staff via the CRM Work Order program.
  • Respond to homeowners submitting maintenance requests through the website and CRM.
  • Follow up with crew the to confirm scheduling of appointments with owners to ensure maintenance requests are promptly addressed.
  • Gather evidence to close work orders.
  • Schedule regular maintenance services for the associations.

Schedule:


Monday to Friday


  • Standard time: 8:00 am to 4:00 pm Mexico City time (30-minute break)
  • Daylight savings: 7:00 am to 3:00 pm Mexico City time (30-minute break)

We Offer:


  • Remote Work.
  • Computer equipment (Laptop, Monitor, and Headset).
  • Christmas bonus of 30 days (Aguinaldo).
  • 12 vacation days after the first year.
  • IMSS.
  • Major medical insurance since day 1.

After a 3-month contract, we Include the following:


  • Minor medical insurance
  • Food vouchers (10% of the gross salary monthly).
  • Restaurant tickets ($2,030 MXN. monthly)
  • Saving fund (8% of the gross salary).


MIN REQUIREMENTS:


Strong communication skills in English and Spanish.


  • 2 to 3 years of experience as maintenance coordinator, janitorial coordinator, facilities coordinator or similar role.
  • Experience working remotely.
  • Tech Savvy
  • Feel comfortable overseeing staff.

It is a plus if you have experience with Appfolio