Customer Quality Engineer
hace 3 semanas
Requisitos:
- Escolaridad: Ingenieria Industrial, manufactura, Mecanica administrativa
- Experiencia de 3 años en posición similar.
- Ingles avanzado
- Experiencia en la industria Automotriz (Indispensable)
- Manejo de clientes (BMW, Mercedes-Benz, GM, Tesla)
- Visa y pasaporte vigentes (Indispensable)
Actividades:
- Check every day customer portal or customer email .
- Communicate to people involve in case of quality alert.
- Coordinate parts review with customer and containment on site.
- Coordinate internal containment and provide information and rejected parts for analysis to the team involved.
- Monitor PPMs, Complaint cost, and defect records for analysis .
- Present KPIs in weekly basis. And potential failures.
- Owner of Score card from the customer.
- Monitor and owner of external cost( CONQ).
- Visit to customer. (Follow open topics and agreements).
- Coordinate analysis of customer complaints with Fast response tool .
- Coordinate activities to reduce GP12 escapes.
- Escalation for customer topics to the plant.
- Series project. / Engineering change validation with customer/ functional trials.
- Avoid customer claims (0 claims per month)
- PPM´S máximum 150 per month
- Non Quality Cost 1.5% vs Sales.
- Development of Kaizen / Kepner Tregoe projects
- Provide 8D Reports to customer on time.
- Customer Satisfacción
Conocimientos:
- IATF
- VDA
- Six Sigma (Yellow Belt) Deseable
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