Empleos actuales relacionados con Customer Service Analyst - Guadalajara - Elanco
-
Customer Service Analyst 2
hace 5 días
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Customer Service Analyst 2Oracle is seeking a highly skilled Customer Service Analyst 2 to join our team. As a key member of our Global Customer Support organization, you will be responsible for providing exceptional customer service to our internal and external customers.Key Responsibilities:Respond to incoming calls and emails from customers,...
-
Service Desk Analyst
hace 2 semanas
Guadalajara, Jalisco, México Wipro A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Service Desk Analyst to join our team at Wipro. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesMaintain, analyze, and troubleshoot hardware and software issues to ensure seamless service...
-
Service Desk Analyst
hace 3 meses
Guadalajara, México JAMY INTERACTIVE A tiempo completo**Service Desk Analyst Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for...
-
Customer Satisfaction Analyst
hace 4 meses
Guadalajara, México Wexpand A tiempo completo**Customer Satisfaction Research**: - **Conducting Customer Satisfaction Research**: **We are hiring a Customer Satisfaction Analyst!** The primary responsibilities of this role include conducting customer satisfaction research, identifying potential areas for improvement in overall performance, measuring service satisfaction, and coordinating the military...
-
Service Desk Analyst
hace 1 semana
Guadalajara, Jalisco, México Wipro Limited A tiempo completo{"Job Title": "Service Desk Analyst", "Job Description": "At Wipro Limited, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our B2B users who call our Service Desk to troubleshoot end-user issues.**Key Responsibilities:*** Provide primary user support and customer...
-
Customer Service Analyst Sa
hace 2 semanas
Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completoLocation: Guadalajara SSC, Mexico Reports to: Associate Manager, Customer Support Buscamos en Ingredion a alguien apasionado del Servicio al Cliente que esté interesado en trabajar en una empresa internacional dando soporte a Sudamérica. Si tienes experiência manejando y dando seguimiento con otras áreas a reclamos y quejas para encontrar soluciones...
-
Customer Service Analyst SA
hace 2 semanas
Guadalajara, México Ingredion Global Business Services, S.A. de C.V. A tiempo completoLocation: Guadalajara SSC, Mexico Reports to: Associate Manager, Customer Support Buscamos en Ingredion a alguien apasionado del Servicio al Cliente que esté interesado en trabajar en una empresa internacional dando soporte a Sudamérica. Si tienes experiencia manejando y dando seguimiento con otras áreas a reclamos y quejas para encontrar soluciones...
-
Service Desk Analyst
hace 7 días
Guadalajara, Jalisco, México Wipro Limited A tiempo completoJob DescriptionOverview:As a Service Desk Analyst at Wipro Limited, you will be the first point of contact for B2B users who call our Service Desk to troubleshoot end-user issues. Your primary role will be to provide primary user support and customer service, ensuring that our clients receive timely and effective assistance.Key Responsibilities:Provide...
-
Operations and Customer Service Analyst
hace 2 semanas
Guadalajara, Jalisco, México Beam Suntory A tiempo completoWhy This Role is a Unique OpportunityAs an Administrative Operations Analyst, you will play a crucial role in ensuring the smooth execution of administrative functions. Your commitment to excellence in customer service will contribute significantly to the overall market presence of Beam Suntory.Key ResponsibilitiesAdhere to established administrative...
-
Customer Service Analyst SA
hace 2 semanas
Guadalajara, México Ingredion Incorporated A tiempo completoLocation: Guadalajara SSC, MexicoReports to: Associate Manager, Customer SupportBuscamos en Ingredion a alguien apasionado del Servicio al Cliente que esté interesado en trabajar en una empresa internacional dando soporte a Sudamérica. Si tienes experiencia manejando y dando seguimiento con otras áreas a reclamos y quejas para encontrar soluciones...
-
Customer Service
hace 3 meses
Guadalajara, México Ingredion A tiempo completoTITLE: CX & CS Specialist LOCATION: Guadalajara, Mexico Company Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty...
-
Customer Service Representative
hace 5 días
Guadalajara, Jalisco, México Cognizant A tiempo completoJob SummaryWe are seeking a skilled Customer Service Representative to join our CHD team. As a Process Specialist, you will play a crucial role in enhancing customer experiences across multiple channels.Key ResponsibilitiesLead initiatives to gather and analyze customer feedback to improve service quality.Oversee the implementation of customer service...
-
Customer Service Representative
hace 1 mes
Guadalajara, México Cognizant A tiempo completoJob SummaryPrimary requirement: Portuguese speaker+EnglishGood to have: SpanishAs a Process Specialist in our CHD team you will be responsible for enhancing customer experiences across multiple channels. You will work closely with store operations to ensure seamless service delivery. This role requires a strong understanding of customer voice and service...
-
Customer Service Analyst
hace 4 meses
Guadalajara, México Elanco A tiempo completoAt Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose –...
-
Agente de Servicio Al Cliente Bilingüe
hace 4 meses
Guadalajara, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...
-
Agente de Servicio Al Cliente Bilingüe
hace 4 meses
Guadalajara, México Customer Service IS A tiempo completo**Vacante para la empresa Customer Service IS en Guadalajara, Jalisco**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y...
-
Customer Service
hace 3 meses
Guadalajara, México J&W CONSULTORES A tiempo completo**Vacante para la empresa J&W CONSULTORES en Centro -Guadalajara, Jalisco**: Empresa solicita: Customer Service **Requisitos**: 30 años en delante Licenciatura trunca o terminada en adminstracion o comercio Experiência en manejo de ordenes de compra, interlace entre produccion y cliente, manejo de provedores, busqueda de los mismos, cotizaciones,manejo...
-
Customer Service Representative
hace 15 horas
Guadalajara, México Cognizant A tiempo completo**Job Summary** **Responsibilities** - Provide timely and accurate information to customers regarding products and services. - Resolve customer issues efficiently and effectively ensuring high levels of customer satisfaction. - Document customer interactions and maintain detailed records of inquiries complaints and resolutions. - Collaborate with team...
-
Customer Service Representative
hace 2 semanas
Guadalajara, Jalisco, México Vishay A tiempo completoJob SummaryVishay is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage and perform customer service-related operations, including customer inquiries, complaints, and...
-
Customer Service Representative
hace 2 semanas
Guadalajara, Jalisco, México Aronnax A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Aronnax.As a Customer Service Specialist, you will be responsible for providing exceptional customer experiences through various communication channels.Main Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
Customer Service Analyst
hace 3 meses
At Elanco (NYSE: ELAN) – it all starts with animals
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today
The Customer Service Analyst supports our customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and they help ensure that they have a positive experience. Daily duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking them through basic troubleshooting or setup processes. They are also accountable to process orders, modifications, and escalate complaints across a number of communication channels.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Communicating with customers through various channels.
- Processing orders, forms, applications, and requests.
- Communicating and coordinating with colleagues as necessary.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Bachelor's degree (Business Administration, Accounting, Finance, Marketing, etc.).
- Experience in Customer Service or similar positions (3-5 years).
- Experience with ERP (SAP S/4HANA is preferred).
- English (Advanced).
- Ability to handle stressful situations.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
