Collections Supervisor

Marsh McLennan is an outstanding professional services firm with more than 150 years of history â we are 76,000 colleagues in four global businesses (Guy Carpenter, Marsh, Mercer, Oliver Wyman) united by a common purpose to build the confidence to thrive through the power of perspective.

We are looking for a talented candidate for the following position based in Mexico City:

Collections Supervisor

What is in it for you?

• The opportunity to be an integral part of global multinational company.
• Opportunity to engage with other areas of Marsh business to understand the full scope of client relationship and service.
• Collaboration and interaction with other Accounting Operations Teams, colleagues and key stakeholders at various levels across LATAM.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organization.

We will count on you to:

• Conduct and management of operational activities related with Collections Operations.
• Lead and supervise a team of Collections accountants.
• Be responsible for deciding on skills development and coaching to the team.
• Define the strategies and execute the plan hand in hand with the team in order to get collection forecast.
• Identify opportunities for improvement in Collections skills.
• Take care of accounting processes, ensuring accurate processing, recording, and reporting of financial information.
• Review and improve processes to achieve and maintain global standardization.
• Support the robust control environment and ensure compliance with all relevant standards
• Ensure that developed KPIs are met.
• Assist with auditors and audit requirements.
• Prepare ad hoc analyses as assigned.
• Partner with key stakeholders on various projects and company initiatives
• Review internal processes and procedures and provide recommendations to management for improvement. Assists and leads implementation of process changes and projects

What you need to have:

• Bachelorâs degree in Accounting.
• Mininum 3-4 years of accounting experience preferably in multinational corporation, and proven leadership experience required, with a focus on goal setting and coaching
• Advanced English Language on Business and Accounting terms (Writing, speaking and listening).
• Intermediate-Advanced Excel skills (Pivot tables/Vlookups).
• Proactivity and accountability.
• Ability to lead change by effectively building commitment and winning support for initiatives.
• Demonstrated ability to function effectively as a team-oriented leader, able to work independently but also lead cross-functionally.
• Strong analytical, problem solving, follow-up skills and strong attention to detail.
• Ability to adapt and be flexible in a dynamic environment.
• Effective organizational and interpersonal skills including written and verbal.

What makes you stand out?

• Working knowledge of ERP Accounting systems (Oracle Financials/SAP) is desirable.
• Knowledge of Power BI is beneficial.
• Experience managing global processes and projects preferred.
• Growth mindset.

Marsh McLennan (NYSE: MMC) is the worldâs leading professional services firm in the areas of risk, strategy and people. The Companyâs more than 85,000 colleagues advise clients in over 130 countries.  With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.