Collections Specialist Coordinator

Three years business to business collections experience (preferred)SAP Experience (preferred)Strong Excel skills – pivots, vlookups, formulasAbility to work in fast paced environmentStrong attention to detailAbility to multitaskAdvanced English level

**Position Summary**: The Collections Specialists are responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any...

**WHAT YOU'LL DO**: - Establish relations with customers to collect payment while maintaining quarterly targets - Resolve collection disputes utilizing appropriate leverage and procedures to successfully influence payment - Develop strategies and provide recommendations on actions for escalated cases related to customer disputes and non-responsive...

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**WHAT YOU'LL DO**: - Daily monitoring of all channels of incoming customer payments: Wire, Cheque, Paypal, Credit Card - Identify and resolve payment discrepancies and answer customer inquiries as needed - Perform wire traces on behalf of Collections team - Support the order to cash and procure to pay with the handling and documenting of customer records...

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