Desktop Support Senior Associate

hace 4 semanas

Guadalajara, México NTT DATA Services A tiempo completo

NTT DATA Services  to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.

  • NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara.
    Location: Guadalajara, Jalisco. Mexico.


Requirements:
• Availability to work 45 hours per week • Interest in working at any shift • Advanced English • Looking to work in IT Environment • 6 months of experience in Customer Service


We Offer:
• Competitive salary • Grocery Tickets - 12% of base salary • 30 days of Christmas bonus • 12 days of vacations • 50% Vacation bonus • Savings Funds • 5 personal days per year • Medical insurance (You and your family) • Life insurance • Dental Insurance • Discounts with selected Optics • Opportunity to grow in the company


Activities
• General L1 support for hardware and MS Office packages • Advance technical support for in-house applications and developments • Answer technical support calls providing and escalating to other support groups • Provide support based on email generated requests or reports • Document troubleshooting steps and detailed description of the customer incidents and requests • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

About NTT DATA

NTT DATA is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

  • Senior Desktop Support Associate

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Desktop Support Associate to join our team at NTT DATA, Inc. As a key member of our Provider Clinical Service Desk, you will be responsible for providing exceptional technical support to our healthcare customers.Key ResponsibilitiesRespond to incoming service desk calls from healthcare...

  • Desktop Support Senior Associate

    hace 4 semanas

    Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    NTT DATA Services to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Senior Associate...

  • Senior Desktop Support Associate

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Senior Desktop Support Associate to join our team at NTT DATA Services. As a key member of our Provider Clinical Service Desk, you will be responsible for providing exceptional technical support to our healthcare customers.Key ResponsibilitiesRespond to incoming service desk calls from healthcare...

  • Desktop Support Associate

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 294773 We are currently seeking a Desktop Support Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Senior Associate

    hace 5 días

    Guadalajara, Jalisco, México NTT Data A tiempo completo

    Job SummaryNTT DATA Services is seeking a highly skilled Desktop Support Senior Associate to join our team as a Clinical Service Desk Agent. This role will be responsible for providing technical support to our healthcare customers in a call center environment.Key ResponsibilitiesRespond to incoming service desk calls from healthcare customers regarding...

  • Desktop Support Technician

    hace 4 meses

    Guadalajara, México TTEC A tiempo completo

    Desktop Support Technician - Bilingual This is an entry-level position into the information technology field. This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and...

  • Desktop Support Associate-Helpdesk

    hace 1 semana

    Guadalajara, México NTT DATA Services A tiempo completo

    Req ID: 284569  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT...

  • Desktop Support Associate-Helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA Services A tiempo completo

    Req ID: 284569 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA, Inc....

  • Desktop Support Associate

    hace 2 semanas

    Guadalajara, México NTT DATA Services A tiempo completo

    Req ID: 294773 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA, Inc....

  • Desktop Support Associate

    hace 2 semanas

    Guadalajara, México NTT DATA North America A tiempo completo

    Req ID: 294773NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT DATA, Inc....

  • Desktop Support Associate

    hace 2 semanas

    Guadalajara, México NTT DATA Services A tiempo completo

    Req ID: 294773  NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Associate - Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico...

  • Desktop Support Associate

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    About the RoleWe are seeking a skilled Desktop Support Associate - Helpdesk to join our team at NTT DATA. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our hardware and software systems.Key ResponsibilitiesProvide general L1 support for hardware and MS...

  • Desktop Support Associate-Helpdesk Specialist

    hace 6 días

    Guadalajara, Jalisco, México NTT DATA, Inc. A tiempo completo

    About the RoleWe are seeking a skilled Desktop Support Associate-Helpdesk to join our team at NTT DATA, Inc. in Guadalajara, Mexico.Key ResponsibilitiesProvide general L1 support for hardware and MS Office packagesOffer advanced technical support for in-house applications and developmentsAnswer technical support calls and escalate to other support groups as...

  • Desktop Support Associate-Helpdesk

    hace 6 días

    Guadalajara, México NTT DATA Services A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk...

  • Desktop Support Associate-Helpdesk

    hace 1 semana

    Guadalajara, México NTT DATA Services A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.  We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.  NTT DATA, Inc. currently seeks a Helpdesk...

  • Desktop Support Associate-Helpdesk

    hace 1 día

    Guadalajara, México NTT DATA Services A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Helpdesk Associate -...

  • Desktop Support Associate-Helpdesk

    hace 5 días

    Guadalajara, México NTT DATA North America A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate -...

  • Desktop Support Associate-Helpdesk

    hace 5 días

    Guadalajara, México NTT DATA North America A tiempo completo

    NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Helpdesk Associate - Full...

  • Helpdesk Senior Associate

    hace 3 meses

    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift - Advanced...

  • Helpdesk Senior Associate

    hace 4 meses

    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. - NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift - Advanced...