Ver más Contraer

Sr. Data Analyst, Go-To-Market Enablement

hace 1 mes

Ville de Mexico Zendesk A tiempo completo

By clicking âApply Now,â I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendeskâs Candidate Privacy Notice.


Job Description
 

Who we're looking for

Zendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports business development, presales, sales, services, renewals and other GTM functions. We have a strong desire to uplevel & transform into a data-driven enablement team, so every major decision starts with data analysis to find opportunity areas and measure our efforts.

This position will report to the Director of GTM Sales Intelligence. You will analyze, track and evaluate the customer's journey through the sales funnel. You will lead frequent reviews where you will provide visibility into the reasons behind improvements or underperformance on core critical metrics.

GTM Intelligence is charged with benchmarking, measurement and insights generation for the sales organization. You will support functional leaders, democratizing data & insights and conducting in-depth analysis on critical initiatives.

You donât know just how to crunch numbers, you are a people person who can communicate with both business and technical audiences. You proactively seek to solve problems and donât always require direction. You are a great teammate, a fun fact sharer, looking to inspire and be inspired, not needing sole credit for wins, and able to support others selflessly. You are a spunky person who actually enjoys a challenge and sees it as an opportunity. Unafraid to admit failure and always eager to find solutions, you are resourceful, self-motivated to learn, and unafraid to ask questions in order to grow. More importantly, you feel comfortable wearing many hats and can connect the dots when trying to understand the key drivers of business performance.

What you'll be doing
  • Work with various Sales/GTM leaders and enablement counterparts to align on enablement engagement and business outcome metrics.
  • Track, measure, and report on critical metrics to demonstrate the value, impact, and return on investment of the gtm enablement organization
  • Build foundational intelligence to track how enablement engagement impacts sales performance.
  • Participate in weekly critical metric reviews and be prepared to present insights across roles, segments, regions, and tenure.
  • Collaborate effectively with extended analytics teams to get to data insights quicker
  • Collaborate with other analysts and data engineers to investigate and troubleshoot new data sets and structures
  • Monitor metric performance rigorously, and don't hesitate to point out new trends or flag potential issues.
  • Innovate We want you to stretch the possible boundaries by exploring new technologies. (think ChatGPT, AI, etc.)
What you bring to the roleBasic Qualifications:
  • BS/BA degree in business, statistics, data science, engineering
  • 4+ years of experience in business analytics, sales analytics, revenue analytics, marketing analytics, data science, product analytics, or customer analytics
  • Business Intelligence development experience. Fluent in SQL (any version).
  • Experience with Tableau, MicroStrategy, Looker, or similar BI tools
  • Experience with Seismic a huge plus
  • Excellent written and verbal communication skills. Comfortable presenting data and confidently providing recommendations to senior-level partners, even when ambiguity is involved.
  • Must be fluent in English
Preferred Qualifications:
  • Familiarity with both the sales funnel and sales metrics.
  • Experience working in B2B
  • Track record of creative thinking focusing on consistently improving existing processes to enhance our intelligence.
  • Experience analyzing CRM data is a plus
  • Scripting in Python or R is a plus
  • MS in Statistics, Data Science, Business Analytics, or MBA a plus

#LI-WO1

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesâand we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether youâre collaborating from your home office, a Zendesk workspace, or the kitchen table, youâre part of one team at Zendesk.

Zendesk is an equal opportunity employer, and weâre proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. 

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Zendesk crée des logiciels pour de meilleures relations avec les clients. Nous donnons aux organisations le pouvoir d'améliorer l'engagement envers leurs clients et de mieux les comprendre. Les produits de Zendesk sont faciles à utiliser et à implémenter. Ils donnent à nos clients la souplesse d'agir rapidement, la possibilité de se concentrer sur l'innovation et de suivre la croissance de l'entreprise.

Plus de 150 000 clients payants utilisent les produits Zendesk dans plus de 150 pays et territoires. Situé à San Francisco, Zendesk est actif aux Ãtats-Unis, en Europe, en Asie, en Australie, et en Amérique du Sud.

Vous êtes curieux à propos de notre implication dans la communauté? Découvrez la fondation Zendesk Neighbor Foundation pour en apprendre plus et comprendre notre contribution dans nos communautés.

Zendesk est un employeur promouvant lâégalité des chances dâemploi et nous sommes fiers de nos efforts continus pour favoriser la diversité globale, lâéquité et lâinclusion en milieu de travail. Les décisions d'embauche sont prises selon des critères professionnels sans égards à la race, l'origine ethnique, la couleur, la religion, le genre, l'orientation sexuelle, l'identité de genre, le statut d'état civil, l'âge, l'information génétique, le pays d'origine, les handicaps, le statut de militaire ou de vétéran ou d'autres classifications protégées par la loi applicable.

En soumettant votre application, vous acceptez que Zendesk puisse collecter vos données personnelles pour le recrutement, la planification mondiale de l'organisation et des usages connexes. L'Avis de confidentialité du Candidat Zendesk explique quelles informations personnelles Zendesk peut traiter, où Zendesk peut traiter ces informations personnelles, ses raisons pour traiter ces informations personnelles et les droits que vous pouvez exercer quant à l'utilisation de Zendesk de vos informations personnelles.

Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación

  • Sr. Data Analyst, Go-To-Market Enablement

    hace 2 semanas

    Ciudad de México, Ciudad de México Zendesk, S. De R.L. DE CV (Mexico) A tiempo completo

    Sr. Data Analyst, Go-To-Market Enablement page is loaded Sr. Data Analyst, Go-To-Market Enablement Apply locations Mexico City, Mexico time type Full time posted on Posted 4 Days Ago job requisition id R26156 Job Description Who we're looking for Zendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports...

  • Sr. Data Analyst, Go-To-Market Enablement

    hace 4 semanas

    Mexico City Zendesk A tiempo completo

    Job DescriptionWho we're looking forZendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports business development, presales, sales, services, renewals and other GTM functions. We have a strong desire to uplevel & transform into a data-driven enablement team, so every major decision starts with data analysis to find...

  • Sr. Data Analyst, Go-To-Market Enablement

    hace 2 semanas

    Rancho Víctor Ville, Jalisco, México Zendesk A tiempo completo

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Who we're looking forZendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports business development, presales, sales, services,...

  • Sr. Data Analyst, Go-To-Market Enablement

    hace 4 semanas

    Rancho Víctor Ville, Jalisco, México Zendesk A tiempo completo

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description Who we're looking forZendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports business development, presales, sales, services,...

  • Sr. Data Analyst, Go-To-Market Enablement

    hace 2 semanas

    Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job DescriptionWho we're looking forZendesk is seeking a Sr. Data Analyst to join the Go-To-Market (GTM) Enablement team which supports business development, presales, sales, services,...

  • Data Operations Manager, Go-To-Market

    hace 4 semanas

    Ciudad de México, Ciudad de México Qualtrics A tiempo completo

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and...

  • Sr. Go-to-Market

    hace 2 semanas

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Sr. Go-to-Market (GTM) Specialist - Efficient Computing, WWSO LATAMAmazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web...

  • Data Operations Lead, Go-to-market

    hace 4 semanas

    Ciudad de México Qualtrics A tiempo completo

    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...

  • Market Research Analyst, Infrastructure

    hace 4 semanas

    Ciudad de México International Data Group, Inc. A tiempo completo

    Overview: IDC is seeking a Research Analyst to join our Infrastructure Solutions Data & Analytics team to support enterprise infrastructure research. The **Market Research Analyst, Enterprise Infrastructure** is expected to conduct research and contribute to market sizing, market forecast, vendor research and support regional consulting projects including...

  • Sr. Data Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Avantor A tiempo completo

    Sr. Data Analyst - Pricing Intelligence page is loaded Sr. Data Analyst - Pricing Intelligence Apply locations Mexico City, MEX time type Full time posted on Posted 2 Days Ago job requisition id R The Opportunity: Avantor is looking for a dedicated and experienced Sr. Data Analyst.A data analyst is responsible for organizing data related to sales numbers,...

  • Sr. Go-to-Market

    hace 2 semanas

    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. - C68 A tiempo completo

    Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 2000 companies in financial services,...

  • Senior Analyst, Change Enablement

    hace 2 semanas

    Ciudad de México, Ciudad de México Salesforce, Inc. A tiempo completo

    Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement. Senior Analyst, Change Enablement & Adoption page is loaded Senior Analyst, Change Enablement & Adoption Apply remote type Office - Flexible...

  • Senior Analyst, Change Enablement

    hace 2 semanas

    Ciudad de México, Ciudad de México 120-SFDC Mexico A tiempo completo

    Inc's Candidate Privacy Notice contains more details about the handling and use of the personal data of job applicants.For more information about our website privacy practices, please see our Privacy Statement. Senior Analyst, Change Enablement & Adoption page is loaded Senior Analyst, Change Enablement & Adoption Apply remote type Office - Flexible...

  • People Enablement Partner

    hace 4 semanas

    Ciudad de México Remote A tiempo completo

    **About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **What this job can offer you**: - Act as a partner, enabler, and coach to leadership in your assigned departments and throughout the organization. - Partner with leaders on topics such as day-to-day leadership, organizational design, performance...

  • Sr. Data Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated and experienced Sr. Data Analyst. A data analyst is responsible for organizing data related to sales numbers, market research, logistics, or other behaviors. They utilize technical expertise to ensure data is accurate and high-quality. Data is then analyzed, designed, and presented in a way that assists...

  • Sr. Data Analyst

    hace 4 semanas

    Mexico City Avantor A tiempo completo

    The Opportunity: Avantor is looking for a dedicated and experienced Sr. Data Analyst. A data analyst is responsible for organizing data related to sales numbers, market research, logistics, or other behaviors. They utilize technical expertise to ensure data is accurate and high-quality. Data is then analyzed, designed, and presented in a way that assists...

  • Flutter/go Dev

    hace 6 días

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: 246314 We are currently seeking a Flutter/GO Dev to join our team in Mexico City, México (MX-MEX), Mexico (MX). Flutter/GO Developer At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our...

  • Sr Analyst, Data

    hace 4 semanas

    Mexico City Discovery, Inc. (Formerly Scripps Networks Interactive) A tiempo completo

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...

  • Data Enablement for Teradata Vantage

    hace 6 días

    Mexico timesjobs A tiempo completo

    Data Enablement for Teradata Vantage - InternLocation: MexicoApply Requisition Number: 218180External Description:What Youll Do:In this role you will have the opportunity to work with industry-leading product management professionals to deliver new capabilities/features or services for Teradata Vantage. Teradata is seeking a passionate, highly motivated...

  • Sr Analyst, Data

    hace 4 semanas

    Mexico City WARNERMEDIA A tiempo completo

    Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers...