![BEIERSDORF](https://media.trabajo.org/img/noimg.jpg)
Global Telephony Service Engineer
hace 4 semanas
In the IT Operations department of Beiersdorf we are responsible for delivering IT infrastructure services on a global scale to the entire Beiersdorf Group, which comprises more than 20,000 employees worldwide. Our primary focus is to ensure uninterrupted IT operations through efficient automation.
You are a passionate Global Telephony Service Engineer and would like to further develop your skills and career? We have the right opportunity for you
Your Tasks
- Design, deploy and maintain telephony infrastructure based on Microsoft Teams with focus on Direct Routing
- Provide 3rd level of support for global telephony users to meet the SLA requirements
- Collaborate with other teams to ensure seamless integration of telephony solutions with other enterprise systems and applications
- Develop and maintain documentation related to telephony solutions and processes
- Continuous service improvements: evaluate and implement new equipment and technology trends, keep existing environment up to date with patches and updates
- Continuation and further development of automation in the telephony area
- Ensure compliance with industry regulations and best practices for telephony systems.
- Work with vendors and service providers to ensure optimal performance and timely resolution of issues. Your Profile
- Education in Information Technology, Computer Science or related field.
- Minimum 3 years of experience in IT and / or the consulting industry.
- Expert knowledge in Microsoft Teams Voice (Direct Routing). Skype for Business experience is good addition.
- Strong understanding and depth of experience in voice & collaboration technologies: SIP trunking, AudioCodes SBC and OVOC.
- Understanding the network requirements for VoIP/SIP.
- Knowledge of PowerShell Scripting or Ansible Automation.
- Experience with Azure networking and security services.
- Experience in ITIL processes / ITSM (ServiceNow) desired.
- Experience in collaboration with service providers.
- Fluent in English and Spanish language. Other languages are considered an advantage.
- Experience in other related VoIP services like fax servers (SaaS), call center solutions, Poly devices, etc.
- Microsoft certifications in Teams are preferred. Job Details
Contract Type:
Unlimited / Full-Time
Country / City:
Mexico / Ciudad de Mexico
Company:
Beiersdorf México SA
Job ID:
12432
-
Global Telephony Service Engineer
hace 1 mes
MEXICO CITY BEIERSDORF A tiempo completoBeiersdorf Shared Services HUB in Mexico City is a dynamic and proactive IT Hub for Beiersdorf IT, that plays a critical role in enabling global business success. We work closely with our major well-known brands (such as NIVEA), functions, and markets to deliver innovative, reliable, and efficient information and data technologies. In the IT Operations...
-
Sr. Voice/Telephony Engineer
hace 2 semanas
Mexico City Celanese Corporation A tiempo completoOverview : Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees,...
-
Marine Service Engineer
hace 1 mes
Mexico City Valmet A tiempo completoAre you the right fit to be Valmet’s new Field Service Engineer in the Marine Industry? We are seeking an experienced Automation Service Engineer who will perform Services on Advanced Automation Systems on Marine / Cruise ship type going vessels. Provide day to day service for the marine customers on and offshore including emergency services...
-
Marine Service Engineer
hace 4 semanas
Mexico City Valmet A tiempo completoAre you the right fit to be Valmet’s new Field Service Engineer in the Marine Industry? We are seeking an experienced Automation Service Engineer who will perform Services on Advanced Automation Systems on Marine / Cruise ship type going vessels. Provide day to day service for the marine customers on and offshore including emergency services...
-
Marine Service Engineer
hace 1 semana
City, México Valmet Inc. A tiempo completoAre you the right fit to be Valmet’s new Field Service Engineer in the Marine Industry? We are seeking an experienced Automation Service Engineer who will perform Services on Advanced Automation Systems on Marine / Cruise ship type going vessels. Provide day to day service for the marine customers on and offshore including emergency services globally....
-
Kubernetes Integration Engineer
hace 4 semanas
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
Kubernetes Integration Engineer
hace 4 semanas
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
Software Engineer
hace 4 semanas
Mexico City Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
-
Software Engineer
hace 4 semanas
Mexico City Global Payments A tiempo completoEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...
-
Infrastructure Code
hace 1 mes
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Test Automation Engineer to create and test automation cases for infrastructure and service monitoring Responsibilities: - Perform automation testing of web based and mobile applications. - Design, develop and execute automation scripts - Responsible for creating automated tests for web/mobile applications. - Review...
-
Infrastructure Code
hace 2 semanas
Mexico Nuvit Service A tiempo completoInfrastructure Code/Automation Engineer Test Automation Engineer to create and test automation cases for infrastructure and service monitoring Responsibilities: - Perform automation testing of web based and mobile applications. - Design, develop and execute automation scripts - Responsible for creating automated tests for web/mobile applications. - Review...
-
DevOps Azure Integration Engineer
hace 2 semanas
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
DevOps Azure Integration Engineer
hace 3 días
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
DevOps Azure Integration Engineer
hace 1 día
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
Customer Service
hace 3 semanas
Mexico City Global Executive A tiempo completoGlobal Executive está buscando un Customer Service para uno de nuestros clientes más importantes del sector logística, es una empresa internacional que se encarga de la cadena de suministros a retailers, con presencia en diferentes continentes. Tiene oficinas en China, su casa matriz se encuentra en USA y las oficinas administrativas en Ciudad de México....
-
DevOps Azure Integration Engineer
hace 3 semanas
Mexico City Ericsson A tiempo completoDescription Join our Team About this opportunity: Join Ericsson as an Integration Engineer, an integral role where you will have the opportunity to manage and implement integration services. This role involves executing test cases to verify the flow and function of an integrated system. Heightened attention towards group directives, legal, and...
-
Test Automation Engineer
hace 2 meses
Mexico Nuvit Service A tiempo completoThis position is for a mid-level Test Automation Engineer responsible for creating and testing automation cases, particularly focused on infrastructure and service monitoring. The role involves automation testing for both web-based and mobile applications, collaborating with Product Owners, and ensuring the creation of comprehensive test plans and cases. ...
-
Test Automation Engineer
hace 2 semanas
Mexico Nuvit Service A tiempo completoThis position is for a mid-level Test Automation Engineer responsible for creating and testing automation cases, particularly focused on infrastructure and service monitoring. The role involves automation testing for both web-based and mobile applications, collaborating with Product Owners, and ensuring the creation of comprehensive test plans and cases. ...
-
Professional Services Engineer
hace 1 mes
Mexico City Juganu A tiempo completoJuganu is a world leader in digitizing public spaces, making them smart and connected through the creation of a groundbreaking, sustainable platform that provides access (5G/public WiFi), IoT framework, AI-based applications, and high-quality illumination fused within a single lighting fixture.Founded in 2011 the company holds 67 registered patents and has...
-
Professional Services Engineer
hace 4 semanas
Mexico City Juganu A tiempo completoJuganu is a world leader in digitizing public spaces, making them smart and connected through the creation of a groundbreaking, sustainable platform that provides access (5G/public WiFi), IoT framework, AI-based applications, and high-quality illumination fused within a single lighting fixture.Founded in 2011 the company holds 67 registered patents and has...