Boutique Attendant

Join to apply for the Boutique Attendant role at One&Only Palmilla 2 days ago Be among the first 25 applicants At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style.

The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Job

The Boutique Attendant position develops within the operational areas of Neo Boutique and Neo Life. This role is responsible for delivering an exceptional luxury retail experience while providing high-level personalized service in accordance with One&Only Palmilla and Forbes Travel Guide standards. The Boutique Attendant actively promotes products to maximize sales, maintains impeccable visual presentation, and ensures a welcoming environment that reflects the spirit of JOY, creating memorable experiences for our guests through genuine engagement and attention to detail.

About You

You are passionate about luxury hospitality and retail service. You naturally create meaningful and genuine connections with guests. You are proactive, sales‑driven, and enjoy exceeding expectations. You take pride in maintaining immaculate standards and strong attention to detail.

You embody the JOY philosophy, demonstrating warmth, positivity, and authenticity in every interaction. You are organized, responsible, and thrive in a fast‑paced luxury environment.

Job Summary

The Boutique Attendant is in charge of daily operational duties within Neo Boutique and Neo Life, providing elevated guest service, consistently promoting products, ensuring optimal product availability, and maintaining flawless presentation across all areas.

Key Duties

and Responsibilities Provide a high level of personalized service to guests in accord with Forbes Travel Guide and One&Only Palmilla service standards. Promote products consistently to increase sales while enhancing the guest experience. Maintain all product displays in perfect condition, ensuring visual appeal and brand alignment. Ensure visual merchandising of displays according to established standards.

Meet and exceed departmental sales goals and performance targets. Replenish and supply merchandise sold on a daily basis. Handle cash, values, and merchandise responsibly and accurately. Conduct monthly inventories and maintain accurate stock control.

Ensure proper care of merchandise, displays, and department furniture. Create daily sales reports and complete administrative requirements. Create Alice tickets for special guest requests and follow up on special purchase orders. Support a positive team culture aligned with JOY, professionalism, and luxury service excellence.

Requirements

Previous experience in luxury retail, hospitality, or guest service (preferred). Strong sales skills with the ability to meet or exceed targets. Excellent communication and interpersonal skills. Knowledge or willingness to learn Forbes Travel Guide standards.

Ability to handle cash and basic administrative tasks accurately. Flexibility to work according to operational needs. Proficiency in English; additional languages are a plus. Professional grooming and appearance aligned with luxury brand standards.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open‑hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined.

We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level Entry level Employment type Full‑time Job function Management and Manufacturing Industries Hospitality #J-18808-Ljbffr