Customer Service Specialist
hace 2 semanas
We are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Provide accurate information about products, services, and policies.Resolve customer complaints efficiently and escalate complex issues when necessary.Maintain detailed records of customer interactions in CRM systems.Collaborate with internal teams to ensure timely resolution of customer concerns.Identify opportunities to improve customer experience and suggest process enhancements.Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively in a fast-paced environment.Proficiency in MS Office and familiarity with CRM tools (e.g., Salesforce, Zendesk).High level of empathy and patience when dealing with customers.Education & Experience:High school diploma or equivalent (Bachelor’s degree preferred).1–3 years of experience in customer service or a related field.Job Location : GuadalajaraMode of work : WFO
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Customer Service Specialist
hace 2 días
Observatorio, México Tata Consultancy Services A tiempo completoWe are seeking a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social media. Provide accurate...
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Customer Service Associate
hace 4 semanas
Observatorio, México Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction.Position SummaryThe Senior Customer...
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Customer Service Associate
hace 4 semanas
Observatorio, México Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction.Position SummaryThe Senior Customer...
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Customer Service Associate
hace 2 días
Observatorio, México Safeguard Global A tiempo completoOur client is seeking an experienced Senior Customer Service Associate to support customer operations and serve as a key liaison between customers and internal Applications Engineering teams. This role is critical to ensuring high-quality service delivery, efficient case management, and consistent customer satisfaction. Position Summary The Senior Customer...
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Customer Specialist
hace 2 días
Observatorio, México Tata Consultancy Services A tiempo completoHi All I hope you are doing well! I came across your profile on LinkedIn and found it suitable for our Customer Service Representative role based in Guadalajara, Mexico. TATA 3 We have a Team videos Interview Drive scheduled on (November Month ) from 10:00 AM-3:00 PM MX time , so you can chouse -in any time during these hours. If interested, kindly share...
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Customer Service Representative
hace 7 días
Observatorio, México OEC Group A tiempo completoAbout Us🚢 OEC Group has been a leader in freight forwarding since 1981! With headquarters in Taipei, Taiwan, regional hubs in New York, and branches across Asia, North America, and Europe, we’re proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing.What You’ll Be...
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Customer Service Representative
hace 7 días
Observatorio, México OEC Group A tiempo completoAbout Us🚢 OEC Group has been a leader in freight forwarding since 1981! With headquarters in Taipei, Taiwan, regional hubs in New York, and branches across Asia, North America, and Europe, we’re proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing.What You’ll Be...
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Customer Service Representative
hace 2 días
Observatorio, México OEC Group A tiempo completoAbout Us OEC Group has been a leader in freight forwarding since 1981 ! With headquarters in Taipei, Taiwan , regional hubs in New York , and branches across Asia, North America, and Europe , we’re proud to be a strong player in a fast-growing global market. Our ambition drives us to be one of the top names in logistics and importing. What You’ll Be...
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Customer Service Representative
hace 2 días
Observatorio, México Tata Consultancy Services A tiempo completoJunior Customer Support Analyst Guadalajara Work Mode: Onsite Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Excellent phone etiquette and excellent...
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Junior Logistics and Purchasing Specialist
hace 4 semanas
Observatorio, México Safeguard Global A tiempo completoOur client is a leading provider of clean energy storage solutions, and they are looking for a Logistics & Purchasing Specialist to support their growing manufacturing and service operations. This role ensures the efficient flow of materials, oversees purchasing activities, and manages inbound and outbound logistics. The ideal candidate is detail-oriented,...
