Global IT Service Delivery Lead

DSV is seeking a Technical Service Delivery Manager to ensure delivery and continuous improvement of IT services for Lead Logistics customers. You will bridge customers, business stakeholders and IT teams, supporting onboarding, migrations and implementations in a global environment.You will coordinate cross-functional teams, review BRDs and designs, lead...

Unisys in Mexico City seeks a Senior Delivery Manager to lead the global and local delivery of services for assigned accounts. You will plan, implement and execute contracted services, ensuring SLAs, cost governance and value delivery through strong client and internal team collaboration.The role requires 5+ years in delivery management, hands-on oversight...

DSV is seeking a Technical Service Delivery Manager to ensure successful delivery and continuous improvement of IT services for Lead Logistics customers. You will bridge customers, business stakeholders, and IT teams, supporting onboarding, migrations, and implementations in a global environment.You will coordinate multiple technical teams, manage...

DXC Technology in Mexico City is seeking a senior IT service delivery leader to own end-to-end delivery for strategic client accounts, ensuring contractual commitments, SLAs, and business objectives are met or exceeded. You will lead cross-functional teams and drive governance, performance management, and continuous improvement.The role emphasizes...

Unisys in Mexico City seeks an experienced Delivery Leader to drive the global and local delivery of services for a defined account set. You will ensure successful planning, implementation and execution of contracted services, meeting SLA, cost, governance and value targets through coordination with service lines, partners and the client.You will lead a...

Capital Empresarial Horizonte solicita un Delivery Practice Lead (DPL) con 5–6 años de experiencia en gestión de entregas de TI y liderazgo de proyectos, para trabajar en un entorno de consultoría o servicios gestionados.Requisitos: Agile (Scrum/Kanban) y/o PMP/Waterfall, ITIL y seguimiento de KPIs financieros y operativos. Disponibilidad para jornada...

Alia Integrando Talento busca un IT Service Desk Specialist para brindar soporte integral a una operación internacional desde México. Se trabajará con incidencias de hardware, software y redes, y se colaborará con equipos globales para resolver problemas.Se requiere 5–7 años de experiencia en soporte técnico, título universitario y nivel avanzado de...

Teva Pharmaceuticals in Mexico City seeks an IT Service Desk Agent to advise and guide end users on a broad range of IT products, tools and services. You will follow incident handling processes, verify entitlements, troubleshoot, and resolve or route tickets to the right resolver teams in a 24/7 global operations setup.The role requires English proficiency,...

Stefanini LATAM busca un Delivery Service Manager para dirigir la entrega de servicios de TI en la región. Será el enlace principal con el cliente, coordinando equipos técnicos y proveedores para garantizar SLAs, calidad y rendimiento.El candidato ideal posee experiencia en ITSM, gestión de incidentes y CSI, con habilidades de negociación y...