Assistant Manager Kids Only
hace 1 semana
The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. About the Job The KidsOnly Assistant Manager is responsible for overseeing all aspects of the KidsOnly operation. Including, but not limited to, ensuring customer satisfaction (internal and external), financial performance, and employee relations; supervise the training of all KidsOnly employees and motivate them to perform their jobs effectively. Responsible for ensuring that KidsOnly is in compliance with all systems, control policies and procedures. Monitor and control payroll and other expenses. Development and monitoring of the KidsOnly minimum and maximum material, amenities and crafts needs. Assume Manager on Duty shifts and assign shifts to Coordinators. Develop and maintain open lines of communication within the department and with other departments within the Resort. Resolve guest problems expediently and in a professional manner. Ensure exceptional guest service is delivered at KidsOnly. Conduct quarterly KidsOnly meetings. Schedule staff to reflect daily occupancy and make sure schedule is concurrent with the arrival and departure pattern. Attend required meetings as a representative of KidsOnly. Handle disciplinary action, coaching and counseling sessions and related personnel issues. Must ensure that all equipment assigned to KidsOnly is operable and clean at all times. Follow up to all maintenance orders with Maintenance and Housekeeping departments. Review daily log books to ensure the correct follow up of all pending issues. Personally ensure that daily activities calendar is follow through to completion. Personal greeting of all children between the ages of 4 and 12 at the Porte Cochere upon arrival. Responsible for making all invitations with a week anticipation to ensure that all kids arriving receive it upon arrival to the resort. Daily planning and conducting of Department Line-ups to comment on opportunity areas any all relevant issues that are happening in the day to day operation. Weekly revision of Preference Planners to plan all special requests for future children and making sure that all information is recorded in Opera. Daily Supervision of staff to ensure a perfect grooming which includes: uniform, shoes, name tag, hair cut, make up and jewelry. Supervise that all the Front Areas are clean and organized work stations. Ensure that all staff makes a correct use of telephone etiquette. Must supervise that both children check in and check out procedures to KidsOnly are followed properly according to our standards. Must properly handle all guest complaints giving a prompt and satisfactory solution. Supervise smooth and proper turn shifts. About You Minimum 2-year experience related to Sales in acknowledged resorts and hotels Tourism, Business or Marketing Undergraduate Degree desirable. Excellent Microsoft Office Skills essential. Strong Communication Skills required. Strong attention to detail essential. Spoken and written English / Spanish is an advantage. If this sounds like you, we would love to hear from you, and with an incredible portfolio of ultra-luxury One&Only resorts located across the globe and exciting expansion planned, this is an opportunity not to be missed #J-18808-Ljbffr
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Kids Club Assistant Manager
hace 1 semana
Tepic, México One&Amp;Amp;Amp;Only Resorts A tiempo completoKids Club Assistant Manager - Lead Team & Guest Experience One&Amp;Amp;Amp;Only Resorts•Tepic, Nayarit, MéxicoA luxury resort company seeks a KidsOnly Assistant Manager in Tepic, Mexico.Responsibilities include supervising staff training, ensuring compliance with procedures, and monitoring guest service quality.Ideal candidates will have a background in...
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Assistant Manager Kids Only
hace 2 semanas
Tepic, México One&Only Resorts A tiempo completoThe ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.About the Job.The KidsOnly Assistant Manager...
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Assistant Manager Kids Only
hace 2 semanas
Tepic, Nay., México One&Only Resorts A tiempo completoThe ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. About the Job. The KidsOnly Assistant...
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Kids Club Assistant Manager — Lead Teams
hace 4 días
Tepic, México One&Amp;Amp;Amp;Only Resorts A tiempo completoA luxury resort company in Tepic doek mexico is seeking a Kids Club Assistant Manager to lead a team focused on enhancing guest experiences for children aged 4-12. Responsibilities include supervising staff training, ensuring compliance with procedures, and monitoring service quality. Ideal candidates will have a degree in tourism or business, along with a...
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Kids Club Assistant Manager — Lead Teams
hace 4 días
Tepic, México One&Amp;Amp;Amp;Only Resorts A tiempo completoA luxury resort company in Tepic doek mexico is seeking a Kids Club Assistant Manager to lead a team focused on enhancing guest experiences for children aged 4-12. Responsibilities include supervising staff training, ensuring compliance with procedures, and monitoring service quality. Ideal candidates will have a degree in tourism or business, along with a...
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Kids Club Assistant Manager
hace 4 días
Tepic, México One&Amp;Amp;Amp;Only Resorts A tiempo completoA luxury resort company in Tepic, Nayarit, is seeking a Kids Club Assistant Manager to enhance guest experiences for children aged 4-12. The role involves supervising staff training, ensuring adherence to service quality procedures, and monitoring team performance. The ideal candidate will possess a degree in tourism or business, a background in sales within...
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Assistant manager kids only
hace 1 semana
Tepic, México One&Only Resorts A tiempo completoThe ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
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Kids Club Assistant Manager
hace 3 días
Tepic, México One&Only Resorts A tiempo completoA luxury hospitality company in Tepic, Nayarit is seeking a KidsOnly Assistant Manager. The role focuses on supervising the KidsOnly program, ensuring exceptional customer satisfaction, and overseeing team training. Candidates should have at least 2 years of sales experience in resorts or hotels, strong Microsoft Office skills, and effective communication...
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Kids Club Assistant Manager
hace 4 días
Tepic, México One&Only Resorts A tiempo completoA luxury hospitality company is hiring a KidsOnly Assistant Manager in Tepic, Mexico. This role involves supervising the KidsOnly operation, ensuring exceptional customer satisfaction, and managing team training. The ideal candidate will have at least 2 years of sales experience in resorts or hotels, strong Microsoft Office skills, and effective...
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Kids Club Assistant Manager
hace 4 días
Tepic, México One&Only Resorts A tiempo completoA luxury hospitality company is hiring a KidsOnly Assistant Manager in Tepic, Mexico. This role involves supervising the KidsOnly operation, ensuring exceptional customer satisfaction, and managing team training. The ideal candidate will have at least 2 years of sales experience in resorts or hotels, strong Microsoft Office skills, and effective...
