Supply Chain System Solutions Sr. Lead

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company, and the world, forward.At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.Come break through with us.Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry‑leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical‑based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical‑based communication networks sold to businesses, governments and individuals for their own use.PurposeEnsures solution enhancements are successfully adopted by monitoring system effectiveness, defining governance rules, and coaching SMEs. The SC Solutions Sr. Lead plays a vital role in aligning system configurations with global standards and ensuring process continuity across regional and global operations and deliver business value. By maintaining comprehensive system knowledge and documentation, it enables consistent operational continuity, informed decision‑making, and adaptability to evolving business needs.ResponsibilitiesMaintain expert knowledge of functional supply chain system to support process execution and optimal data flow regionally.Support operation providing subject matter expertise to ensure continuity of production activities.Monitor system functionality, coordinating testing and resolving performance issues.Own system adoption tracking and identify adoption gaps.Document system configurations and troubleshoot using expert knowledge of interface and structures.Support cross‑functional projects and system integrations to ensure seamless data flow across platforms.Responsible for major system enhancements or upgrades coordinating with IT, testing and business users to ensure successful implementation and adoption.Own configuration governance rules for system enhancements driven by Super Users.Lead integration efforts for “out of system” processes into supply chain solution.Coach and mentor SMEs to improve system expertise and process understanding.Collaborate with IT and business stakeholders to ensure system usability and optimization.QualificationsBachelor's degree in Supply Chain, IT, or Business Administration.5-7 years of experience providing SME support in Advanced Supply Chain Planning systems with deep expertise in Kinaxis (RapidResponse/Maestro).Expertise in system processes, enhancements and governance models.Proven expertise in enhancing systems and process improvement.Experience working in a global or regional supply chain environment.Strong customer focus: able to gather and understand customer requirements and objectives.Capable of prioritizing and executing multiple priorities.Ability to comprehend, analyze, and solve complex process problems.Strong communication and presentation skills, ability to communicate effectively with stakeholders.Demonstrated ability to use lean and agile techniques.Intermediate in written and spoken English.Corning Puts YOU FirstWe are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.Our monetary peer‑to‑peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.Health and well‑being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.Company‑wide bonus and attractive short‑ and long‑term compensation programs are available based on your role and responsibilities.Professional development programs help you grow and achieve your career goals.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com. #J-18808-Ljbffr