Director of Software Quality Assurance

About Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube. Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world‑class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you’re ready to push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. This position will work hybrid (3 days a week) in our Mexico City office in Reforma. Job Overview We are seeking a highly skilled and strategic minded Director of Software Quality Assurance (QA) to lead and drive the quality assurance practices across our software development lifecycle. This leadership role will focus on building and executing a comprehensive QA strategy, overseeing testing processes, and ensuring that our products meet the highest standards of quality, performance, and reliability. The Director of QA will work closely with engineering, product management, and other cross‑functional teams to establish best practices, improve testing processes, and mentor the QA team to drive the successful delivery of innovative software solutions. Key Responsibilities Strategic Leadership: Develop and implement the company’s QA strategy, ensuring alignment with overall business and product goals. Establish clear goals for QA initiatives and define key performance indicators (KPIs) to measure quality progress. Team Management: Lead, manage, and mentor a team of QA engineers and team leads. Foster a culture of collaboration, accountability, and continuous improvement within the team. Provide coaching, career development, and performance evaluations. Quality Assurance Process Improvement: Continuously evaluate and improve QA processes and methodologies to ensure efficiency and effectiveness. Drive the adoption of best practices, including automated testing, continuous integration, and performance testing. Cross‑Functional Collaboration: Work closely with engineering, product management, and operations teams to define quality standards, identify risks, and ensure early and continuous testing throughout the software development lifecycle. Test Planning and Execution: Oversee the creation, execution, and reporting of test plans, ensuring comprehensive test coverage for functional, regression, performance, and security testing. Automation Strategy: Lead the efforts to implement and scale automated testing, including the development of robust test suites, frameworks, and tools that enhance efficiency and coverage. Risk Management: Proactively identify, assess, and mitigate risks to product quality. Manage test environments and resources to ensure that testing can be conducted in a controlled and stable environment. Reporting and Metrics: Provide regular reports on quality metrics, release readiness, and defect trends to senior leadership and other stakeholders. Use data‑driven insights to advocate for improvements in product development processes. Stakeholder Communication: Serve as the key point of contact for quality assurance‑related matters. Clearly communicate progress, challenges, and quality issues to executives and other business units. Compliance and Standards: Ensure all software quality activities comply with industry standards and regulatory requirements. Promote a culture of quality across the organization. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree preferred. 10+ years of experience in software quality assurance, including 5+ years in a leadership or management role. Strong experience with manual and automated testing tools, testing methodologies, and software development processes. Proven track record of managing and scaling QA teams in a fast‑paced, Agile development environment. Expertise in test automation frameworks and CI/CD pipelines. Deep knowledge of performance, security, and regression testing methodologies. Strong understanding of software engineering practices and the ability to collaborate with development and product teams. Exceptional leadership, mentoring, and communication skills. Ability to manage multiple priorities in a fast‑changing environment. Preferred Qualifications Experience with cloud‑based applications and microservices architecture. Familiarity with tools like Selenium, Playwright, Jenkins, ADO, Github, or equivalent. Experience with mobile, web, and enterprise application testing. Six Sigma or other quality certifications. Knowledge of regulatory compliance standards such as GDPR, HIPAA, or SOC 2 is a plus. What We Offer Competitive salary and benefits package. A dynamic, collaborative, and innovative work environment. Opportunities for career growth and professional development. A culture that values diversity, inclusion, and work‑life balance. Why work at Delinea? We’re passionate problem‑solvers helping the world’s largest organizations protect what matters most: their human and machine identities. We invest in people who are smart, self‑motivated, and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression. At Delinea, our core values are STRONG and guide our behaviors and success: Spirited - We bring energy and passion to everything we do Trust - We act with integrity and deliver on our commitments Respect - We listen, value different perspectives, and work as one team Ownership - We take initiative and follow through Nimble - We adapt quickly in a fast‑changing environment Global - We embrace diverse people and ideas to drive better outcomes We believe weaving these core values into our day‑to‑day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affine Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed. #J-18808-Ljbffr